Disappointed with how @TUIUK has handled my complaint.I was advised my booking had been cancelled, yet it was subsequently treated as live. I acted on the information I was given and £1018 remains in https://t.co/pcCFz7w6tJ has now issued its final response, am escalating to ABTA
PUBLIC QUESTION: TUI CUSTOMER SERVICE
Have you had a bad experience with TUI?
Do you agree their customer service is poor?
👇 YES or NO — and share your experience. I am out of pocket £1018 because they have no empathy.
@TUIUK I'm extremely disappointed with how my dispute has been handled. Please review my case and arrange the refund.I've tried resolving this through customer service without success. #TUI#CustomerService@TUIUK Please contact me via DM so this can be resolved. #TUI#Refund
TUI has charged us £1,018, and we are formally disputing the case. We believe this is completely unjust. If you've been treated unfairly or feel you've been ripped off by TUI, comment below and let your voice be heard. Together, we can expose how widespread this issue really is
@DavieMan1969@ScotRail “Honestly, grow up. It's a delayed train, not the end of the world. Stop throwing your toys out of the pram and behave like an adult, not a five-year-old.”
If you’ve got £1,018 to lose, give it to a homeless person and make a real difference. Don’t hand it to a corporation that just wants more of your money. Morals matter. Avoid TUI. #TUIUK
🚨 ⚠️ WARNING: DO NOT USE TUI ⚠️ 🚨
💷 £1,018 DISPUTE — STILL UNRESOLVED!
A family emergency forced us to miss our outbound flight. We believe TUI treated us unfairly and have yet to resolve our £1,018 dispute.
Would you trust TUI with your hard-earned money?
£1,018. Months of chasing. No resolution.
At what point does poor customer service become unacceptable, #TUIUK?
The public deserves to see your answer. Please respond here.
#TUIUK#ConsumerRights#Refund#Accountability
@rfigus@TUIUK They are thieves the government should look into their scam working . Their planes are also not safe. If you value your life dont use there planes