@AmericanAir the fact that there are almost 200k views and over 100 comments means I am clearly not frustrated alone . I only have 450 followers! You need to fix something before your most loyal customers leave you
Hey @AmericanAir whatโs a guy have to do to get a first class upgrade? Executive Platinum with over 700k miles and I get higher than 6th on the upgrade lists. Your system is clearly flawed since there are zero benefits to the status
Amendment: @AmericanAir does not include the cheese trays on this flight. On my last flight they only got 5 from the caterers for over 20 EP passengers . There is literally ZERO benefit to being an Executive Platinum member.
@AmericanAir For those following along , they have 12 total first class seats on a large A320. Add two more first class rows or give me a free processed cheese tray with grapesโฆ.
@AmericanAir I am not a fan of these cheerful auto replies. You can explain why I have stopped getting upgrades while my status and miles grow, or you can lose a loyal customer to Delta