We're here to help you celebrate the sweet life by making sure your @SharisBerries gifts are fresh, delicious and on time. Email us at [email protected].
@PatrickDBaker Hello Dr. Baker. Thank you for reaching out to us regarding your order. We're disappointed to hear that we fell short of your expectations. We want to make things right, so please send us a PM with your order number, and we'll do our best to remedy the situation.
@PanthersBoricua Since X's policies only allows us to DM those who follow us, please reach out to us directly & we'll get you the sweet gift your sister-in-law intended. Visit our website & click the chat icon on the lower right side. We appreciate you giving us the chance to make this right!🍓
@showstopper33 Thank you for allowing us to assist you with your order. Please do not hesitate to reach out to us if you require assistance with any future orders you may have with us. Have a great day, and thank you for contacting Shari's Berries.
@grassosteve Hi Steve, We would love to assist you but are unable to DM you unless you follow us due to X policies. Would you please do so & we will get on this right away! https://t.co/fblsljNnWT
@average__phill We’re sorry you’re having an issue with your order and we’d love to help. Since platform restrictions won't allow you to DM us, please visit our website and click the chat icon in the bottom right corner for immediate assistance — our team is ready to support you.
@Christi74633710 Thank you for allowing us to assist you with your order. Please do not hesitate to reach out to us if you require assistance with any future orders you may have with us. Have a great day, and thank you for contacting Shari's Berries.
@fitNfab827 Hi Jenny, We apologize for any disappointment with your recent experience. Your satisfaction is important to us! Please send us a PM with your order number so we can help resolve this issue.
@mitchell_mizel Hi Mitchell, We confirmed: our "Gourmet Dipped" & "From The Heart Gourmet" berries are dipped in ground toffee, but may contain tree nuts since they're prepared where those are used. We do apologize for your prior experience; please DM us if you have any further questions.
@mitchell_mizel That's not the level of quality we strive to provide. Please send us a PM with more details about your experience, so we can investigate and make it right.