Beth Crouser

[Beth Crouser @bethabee123]

@DoorDash_Help Thank you, Melanie! I have DMed more than once, but so far no one has been able to help. I hope you can!

[Beth Crouser @bethabee123]

Does anyone have a @DoorDash contact? They suddenly deactivated my customer account, sent me an email telling me I violated their Terms & Conditions as related to safety (what??) & will not help or even tell me what I purportedly did wrong. This is a wild way to run a business!

[Beth Crouser @bethabee123]

@t_xu Might you be able to help? I am a loyal DD customer who just wants her account back

[Beth Crouser @bethabee123]

@Delta You’re breaking my heart with an increased $150(!) pet fee. I always brag about how you’re the best & so pet friendly 😔💔

[Beth Crouser @bethabee123]

@Dyson Hi Dyson! I am still waiting for a response

[Beth Crouser @bethabee123]

@Dyson Looking to buy a replacement remote for my fan; can you help? Sent you a DM 🤞🏻

[Beth Crouser @bethabee123]

@Dyson Hi! Original message sent 6/18. Just messaged again; thank you!

[Beth Crouser @bethabee123]

Over a week ago @PODS responded to this tweet & said someone would be in touch. Fourth time in a month I've been promised that. 🙃 This Saturday will mark 9 months of an open support case. The lack of customer service is almost impressive at this point.

[Beth Crouser @bethabee123]

Twitter is known for provoking great customer service but @PODS has missed the mark. My open support case is 8.5 months old. I've been very patient & kind. I've been promised follow up more times than I can count, but it never happens. Can someone please (actually) help, @PODS?

[Beth Crouser @bethabee123]

Hey @SouthwestAir, I just sent you a DM about an amazing customer service experience I just had with one of your employees. ✨ Shout out to Mike P who is working at the San Diego airport tonight. He went above & beyond to try to help me & I am truly impressed & thankful. ❤️💛💙

[Beth Crouser @bethabee123]

@PODS Hi again @PODS! No one has gotten in touch. I just checked -- this is the fourth time in a month I've been told someone would contact me & no one has. Please help!

[Beth Crouser @bethabee123]

Twitter is known for provoking great customer service but @PODS has missed the mark. My open support case is 8.5 months old. I've been very patient & kind. I've been promised follow up more times than I can count, but it never happens. Can someone please (actually) help, @PODS?

[Beth Crouser @bethabee123]

@SAS Could someone please message me for a support request follow up? Thank you!

[Beth Crouser @bethabee123]

I have a mom friend who would love to win a free résumé review from @adam_karpiak. Fingers crossed for her! ✨

https://t.co/JfKXgeWVcG https://t.co/KpQOQCsncJ?

[Beth Crouser @bethabee123]

Hey @GetSpectrum, I had amazing customer service in a Louisville, KY store & would like to tell you about the amazing sales specialist. How can I best recognize her?

[Beth Crouser @bethabee123]

@SouthwestAir You guys canceled my flight tomorrow, sent me a text to re-book, & while I was doing that, you auto re-booked me for a flight that won’t work. I called & have been on hold for 75 mins w/ no call-back feature. I can’t fix it online. This is not okay.

[Beth Crouser @bethabee123]

@aflac Happy Tuesday! Sent you a DM; hoping you can help me resolve a six-month customer service disaster. 🙏🏻

[Beth Crouser @bethabee123]

@AskLiberty Still have not heard back. How long should I expect to wait?

[Beth Crouser @bethabee123]

Day five without a car. My car was stolen & recovered and is now in the shop for new brakes. @LibertyMutual won’t give me a rental car despite the fact that I pay for rental car coverage. Needless to say, @StateFarm will get my business back when it’s time to renew.

[Beth Crouser @bethabee123]

@AskLiberty Thank you, Gary. The need for a rental car has passed, but I am waiting to hear about coverage for the mechanical damage done.

[Beth Crouser @bethabee123]

@generalelectric Still haven't heard back. Would someone please answer my question submitted via DM? Thanks so much!

[Beth Crouser @bethabee123]

@generalelectric Sent you a question via DM!