Beth

New account for OU module B329🤗✌🏼

[Beth @BethOUB329]

@virginmedia However she does not have a Netflix account. She never has. Netflix have confirmed this. A manager of yours has acknowledged this and confirmed no charges. Yet… more charges within 2 weeks of those emails!

[Beth @BethOUB329]

Shocking service from @virginmedia. Charging my disabled mother for Netflix when she has never had Netflix, and charging late payment fees for such. Month after month. Managers have agreed shouldn’t have been charged. And still getting charged. Appalling!

[Beth @BethOUB329]

@virginmedia Netflix have looked into the case and said there is no, and never has been, an account linked with any of my mother’s email addresses, her phone number or her address. How is she supposed to cancel something she has not signed up for, and one of your managers has agreed so?

[Beth @BethOUB329]

@virginmedia They didn’t understand at all. They kept saying she needs to cancel with Netflix, but she can’t cancel something she isn’t subscribed to! Netflix has confirmed she doesn’t have an account

[Beth @BethOUB329]

@virginmedia This is the number my poor mum spent 2 hours on the phone to this morning!! Being told she has to cancel her netflix when she can’t cancel something she doesn’t have!!!

[Beth @BethOUB329]

@virginmedia Still on the June bill displaying at £116.90

[Beth @BethOUB329]

@virginmedia 19th April was told Netflix cancelled and account had been credited and no money was owed by my mother. Come May the charges came back for Netflix and late payment. The usual agreed bill amount (was £30, rose to £39 end of May) has always been paid on time

[Beth @BethOUB329]

@virginmedia Plus late payment charges which is hindering her credit record, when it’s out of her control

[Beth @BethOUB329]

@virginmedia Yes. Back in April it was raised as a complaint, with a manager saying (in an email) all was put right, and she should not, and would not, be charged again. But her bill is again £116.90 this month because she’s still being charged for the Netflix?!

[Beth @BethOUB329]

@virginmedia Today, for 2 hours. Getting cut off each time. Started at 11:42, then 11:44, 12:40, 12:45, 13:10 and ended at 13:11 for 43 minutes.

[Beth @BethOUB329]

@AsdaServiceTeam online 2 for £12 meal deal only showing mains and sides in the deal? No desserts or drinks. Can you help please

[Beth @BethOUB329]

Just opened @SaputoInc’s Utterly Butterly I bought in an emergency to go with our emergency bacon and emergency bread and milk. Only to find it’s utterly half full. Talk about tightening your purse strings😩. That’s worse than a bag of @walkers_crisps

[Beth @BethOUB329]

#oub329 #Week18 we submitted our #leadershipchallenge. Can we live harmoniously with AI? Can policy makers make this transition easier? Should policy makers make this easier?

[Beth @BethOUB329]

@KirstyWOUB329 @robertsullivan Completely agree with you. Prior to now I’ve probably seen activists as nuisances than leaders, but actually now I see where the leadership and change comes from

[Beth @BethOUB329]

@JadeB329 @B329Leadership I found place-based leadership to be very ‘wishy washy’. As you’ve said, people have to be invested in a place, but what criteria is there to ‘be invested’?

[Beth @BethOUB329]

@classens_pieter @sin_j007 Hadn’t considered the link between the types of challenges and type of leadership required to tackle each type. A lot of wicked challenges definitely require a collaborative approach

[Beth @BethOUB329]

@LTB329 Completely agree with this. Depending on the type of leader depends on the effect on everyone else too

[Beth @BethOUB329]

#OUB329 #Wk17 whilst we’re arguing the detrimental changes AI will bring, we’re forgetting about the social changes we’ve already experienced. But we’re still here to tell the tale. Internet, globalisation, even transport!

[Beth @BethOUB329]

Covid is dying down so let’s scaremonger with something else 👌🏼

[BBC News (UK) @BBCNews]

Person treated at Bedfordshire hospital dies of Lassa fever, UK Health Security Agency confirms

https://t.co/EMnjQqrjTx

[Beth @BethOUB329]

Collinson and Ackroyd’s (2005) continuum has really intrigued me, considering the traits of misbehaviour and dissent. Perhaps I’ve engaged in resistance more than I’d appreciated before this week
#week15 #OUB329