@B&Q #bad service #customerfail every time a complaint is posted on Twitter told ring service line never answered in under 20 minutes. When answered, told complaint will be escalated, support team will call, they don’t or leave message saying call the the 20 minute customer line
@B&Q #bad service #customerfail this trail of disaster for order number 1001439051 is an appalling example of a big company providing poor poor customer service. Responding on Twitter and asking a customer to use a Private Message to make the complaint invisible. /1