@SF_England I have just called and been on the phone for one hour and 30mins with a not very helpful agent - that’s why I prefer to use the chat thanks
@SF_England Thanks Ross been through this and all cleared still nothing - I was just wanting to have contact email then there is a paper trail regarding my account as am back and forth the advisor is stating this is not possible and not team leaders are available 1hr and 30mins still going
This sounds like one for @DIYSOS - in heartbreaking detail, Rebecca Hill writes about their time in hospital and making the tough decision to bring William home: https://t.co/xXro6chu08