beyourfreedom

[beyourfreedom @beyourfreedom3]

@ServifyHQ Paid for Samsung Care+ and received confirmation of active protection.For 6 months, no communication or updates. when i claimed my lost phone its denied due to knox requirement. when my coverage status is showing active with no issues.
it feels like Organized scam!

[beyourfreedom @beyourfreedom3]

@Samsung
How is it acceptable to deny my lost phone claim? when I wasn't notified that Knox wasn't enabled and out of compliance. My insurance status is active and not refunded. Yet, I'm told I'm not qualified to use the care+ service SCAM I paid for. Reference: CSR9NFUVPPJD

[beyourfreedom @beyourfreedom3]

@SamsungMobile
How is it acceptable to deny my lost phone claim?
I wasn't notified that Knox wasn't enabled and out of compliance. My insurance status is active and not refunded. Yet, I'm told I'm not qualified to use the care+ service SCAM I paid for. Reference: CSR9NFUVPPJD

[beyourfreedom @beyourfreedom3]

@SamsungUS
How is it acceptable to deny my lost phone claim? I wasn't notified that Knox wasn't enabled and out of compliance. My insurance status is active and not refunded. Yet, I'm told I'm not qualified to use the care+ service SCAM I paid for when i need. Ref: CSR9NFUVPPJD

[beyourfreedom @beyourfreedom3]

@SamsungSupport
How is it acceptable to deny my lost phone claim? I wasn't notified that Knox wasn't enabled and out of compliance. My insurance status is active and not refunded. Yet, I'm told I'm not qualified to use the care+ service SCAM I paid for. Reference: CSR9NFUVPPJD