Bhaskar Suyal

[Bhaskar Suyal @bhassi]

@amazonIN
How to reach customer care ,it used to be so easy earlier with the new app it's not all user friendly

[Bhaskar Suyal @bhassi]

@BlueDartCares
Hi Team,
Need an update on shipment due today, please confirm

[Bhaskar Suyal @bhassi]

@JioMart_Support You need to work on your services and on ground team,had a conversation with the delivery guy again though it shows just 7 min he is saying I will not deliver as he will get stuck in no entry ,he has submitted the order and will cancel tomorrow ndo you see the irony ,worst servic

[Bhaskar Suyal @bhassi]

@JioMart_Support
Your quick order service,is it really quick to order or a joke,more than 30.min and no update

[Bhaskar Suyal @bhassi]

@JioMart_Support Their customer service is clueless their ground force is in shambles

[Bhaskar Suyal @bhassi]

@JioMart_Support It's horrible how jio mart services are there customer care says order is under process and we are monitoring it under complaint no and their delivery guy plain simple denies delivery and says you will get refund. @JioMart_Support ,if you can't deliver please don't accept orders

[Bhaskar Suyal @bhassi]

@JioMart_Support Can you cancel the order and issue refund for not want your services

[Bhaskar Suyal @bhassi]

@JioMart_Support So how do I track it,it's just a number,or everytime I need to call and message you for this, shouldn't have ordered really

[Bhaskar Suyal @bhassi]

@JioMart_Support Details shared, please review

[Bhaskar Suyal @bhassi]

@AmazonHelp The real issue is that only rerouting has been done,calls have been cut,customer suffered and still suffering.I have filed a grievance and written to @JeffBezos .You only care for things when they are deep rooted in you ,hope @JeffBezos still feels this way about Amazon.

[Bhaskar Suyal @bhassi]

@AmazonHelp @JeffBezos
@amazonIN
What are the guidelines if amazon delivery sends you a wrong product and customer returns ,do you always deny refund stating the returned item is not the one delivered, 😔 poor customer.

[Bhaskar Suyal @bhassi]

@AmazonHelp As I said there isn't help there are just meaningless sorry verbiages,Iam moving to @jagograhakjago

[Bhaskar Suyal @bhassi]

@AmazonHelp How do you call yourself the most customer centric organization when you disconnect the customers call multiple times even when he's speaking mind here no profanity or vulgar language was used ,how come??

[Bhaskar Suyal @bhassi]

@SwiggyCares I believe the strategy here was ignore the customer till he uses every possible social media platform, anways please handover the escalation matrix now. You kearn from feedbacks I need to raise it to higher authorities

[Bhaskar Suyal @bhassi]

@SwiggyCares horrible experience with customer service, have been waiting over 30 min, the assigned executive doeabt even care to reply

[Bhaskar Suyal @bhassi]

@SwiggyCares The customer was given incorrect emaul address to report the issue, can you pleas dm me the escalation matrix if Swiggy has one

[Bhaskar Suyal @bhassi]

@SwiggyCares Why was the customer provided less quantity from what was shown in the app, moreover inspite of helping him hes being just asked questions, without a proper followup. U have the details you could have easily seen the chats and same is with the email team

[Bhaskar Suyal @bhassi]

@SwiggyCares Please vo through the chat I had with tge customer service advisor and the two mails dropped with the registered email id for which there has been no reply

[Bhaskar Suyal @bhassi]

@SwiggyCares 199807265464144 is order id

[Bhaskar Suyal @bhassi]

@SwiggyCares Please share the correct enail id for insta investigation support my mail bounced off