Jenny

[Jenny @bhaswatisahu123]

@firstcryindia Multiple calls, same copy-paste response: “It’s escalated, product will be delivered today.” Ask for the next step if it isn’t — silence. Other platforms offer accountability; FirstCry offers excuses.

[Jenny @bhaswatisahu123]

#firstcryfraud

[Jenny @bhaswatisahu123]

@firstcryindia FirstCry member, but treated like this? Stroller ordered via “Qwik” on Aug 12, still undelivered. No agent ever contacted us, yet it says “attempt failed.” Just repeated “escalated” replies. Is this your Qwik service? #CustomersBeware

[Jenny @bhaswatisahu123]

@jaagograhakjago Please look into this matter and help address the way this customer grievance has been handled by @firstcryindia . The issue remains unresolved despite repeated attempts to escalate it.

[Jenny @bhaswatisahu123]

@firstcryindia It’s high time you improve your customer service and, more importantly, how complex escalated cases are handled. There appears to be no dedicated team to resolve them—only repeated scripted replies with no progress.

[Jenny @bhaswatisahu123]

@flipkartsupport A delayed delivery is one issue, but the complete lack of action until escalation is even more concerning. This speaks volumes about the promptness of your support and urgency in handling customer issues.

[Jenny @bhaswatisahu123]

Charged twice by Myntra MNOW for 1 order (coupon used in one, so screenshots differ). 72+ hours, no refund, no response. Agents keep lying. This is harassment of customers yet again !! #myntrafraud

[Jenny @bhaswatisahu123]

@myntra Appreciate the credit has been processed, @myntra . Thanks for the resolution—quicker action next time would enhance the experience.

[Jenny @bhaswatisahu123]

Waiting 1+ months for a refund from @myntra after self-shipping. Despite providing proof, no progress—just robotic replies and false promises. Tickets closed without resolution, and no Myntra Credit offered.

⚠️Self-shipping with Myntra is a BIG SCAM!
Endless Struggle, No Refund

[Jenny @bhaswatisahu123]

@myntra After my tweet, @myntra promised an update next week—the same line I’ve heard for a month. It’s not even a refund, just Myntra Credit. I’ve uninstalled the app. I’ll wait one last time. If there’s no resolution, I’ll be back with the same update: fake promises, no action. #Scam

[Jenny @bhaswatisahu123]

@MyntraSupport What the purpose of connecting without any resolution just to update your tickets ?

[Jenny @bhaswatisahu123]

@MyntraSupport Please mention a timeline for resolution

[Jenny @bhaswatisahu123]

@MyntraSupport It’s been 48 hours still no response over mail and nobody reached out to me . What’s going on? Please come up with a sensible reply.

[Jenny @bhaswatisahu123]

@MyntraSupport Yet again no timeline mentioned in the DM . what’s the purpose of same robotic response? It does give false assurance.

[Jenny @bhaswatisahu123]

@MyntraSupport I have been reading this replies on DM since past 2 weeks . This now feels like an AI generated response without any deadline and progress. Can you give me. Stipulated time period for the resolution ?

[Jenny @bhaswatisahu123]

@MyntraSupport @jaagograhakjago Please check the details in your DM.

[Jenny @bhaswatisahu123]

@MyntraSupport @jaagograhakjago Please check the details in the DM.