“Our world is dominated by the extreme, the unknown, and the very improbable (improbable according to our current knowledge)--and all the while, we spend our time engaged in small talk, focusing on the known, and the repeated.”
- The Black Swan
“The biggest risk is not taking any risk… in a world that is changing really quickly, the only strategy that is guaranteed to fail is not taking any risks” – Mark Zuckerberg
"The unvarnished truth is that almost all the people you meet feel superior to you in some way, and a sure way to their hearts is to let them realize in some subtle way that you recognize their importance, and recognize it sincerely.”
- How to Win Friends & Influence People
“The reason most organizational programs abort is that they fail to deal with our life patterns, which are at the foundation of workplace anxiety, tension, and conflict.”
- Don’t Bring It to Work
“The performance demands that most people face in their everyday work environments dwarf those of any professional athletes we have ever trained.”
- The Power of Full Engagement