Dear @RailMinIndia@IRCTCofficial@RailwaySeva
Used Indian Railways parcel service for an urgent courier to Pune.
Informed parcel team 1 hr before train arrival.
Vehicle & manpower arranged.
Vehicle was waiting at parcel office.
Still, the parcel wasn’t unloaded. Train left.
Now I’m paying for vehicle & manpower while the parcel is “not found.”
Team response is casual & unprofessional — no tracking, no accountability.
If taxpayers do their part, why can't services match the responsibility?
#IndianRailways#ParcelService#Accountability
I think this is happening again and again @IRCTCofficial
How people with disability will travel through public transport ?!
Same train, same time, same place but platform not available even 5 mins prior..
Disappointed...
At Pune Station with my elderly parents for train 09626. The platform was announced at 00:15 for a 00:20 train, then changed again. With no escalators and my mom’s knee issues, this was a struggle. Railways should announce platforms 30 mins earlier! @IRCTCofficial @#TravelWoes
@SrdomPune@IRCTCofficial I hope we will not have such instances in the future. Prior intimations and platform details (at least 30 minutes before departure) will help passengers for smooth boarding.
At Pune Station with my elderly parents for train 09626. The platform was announced at 00:15 for a 00:20 train, then changed again. With no escalators and my mom’s knee issues, this was a struggle. Railways should announce platforms 30 mins earlier! @IRCTCofficial @#TravelWoes