Extremely disappointed with @Uber.
Yesterday, I booked a ride from Ambience Mall to my hotel (approx. 4–6 km). While booking, the fare shown was ₹105, but the moment the ride ended, I was charged ₹529 — more than 5x the estimated fare.
If this issue is not resolved promptly, I will be forced to escalate the matter through the Consumer Commission and reconsider using Uber in the future.
Ride details and screenshots available if required.
@Uber_India@Uber_Support
I immediately raised a complaint through customer support, but have neither received a valid explanation nor a refund. What's even more frustrating is that the receipt doesn't clearly justify this huge fare difference.
I've been using Uber for over 6 years and have completed 1000+ rides. This isn't even the first time I've faced such an issue, but the complete lack of transparency and customer support is shocking.
I expect a detailed explanation and a refund of the excess amount charged.
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