You promised on X to deliver on priority, but quietly marked my parcel "Out for Return" and closed my ticket! 3 fake attempts, refused handover at hub, and gave false assurances online. Absolute service failure.
AWB: 57829510005806 @delhivery@help_delhivery
False "customer unavailable" remarks logged for 3 days without calls/visits by @delhivery@help_delhivery . Requested callback yesterday, still no call & zero response. Hub refused handover, saying locked for RTO.
Is this your standard of customer service?
AWB: 57829510005806
@help_delhivery "@helpdesk_delhivery Your DMs are locked behind an 'X Number' request, so my DM cannot reach your inbox. DM me so I can share my contact details for AWB 57829510005806."
URGENT: Delhivery delivery agents logged 3 days of fake non-delivery ("recipient unavailable") without visiting or calling. Local hub is forcing an RTO.
AWB: 57829510005806
Please hold package & deliver today! @delhivery