Becky Howrigon

[Becky Howrigon @bhowrigon]

@bsd271 @CollegeHunks @NickFriedman1 @OmarSolimanCEO A courtesy call with an apology would have at the very least been something.

[Becky Howrigon @bhowrigon]

Hey, @NickFriedman1 @CollegeHunks @OmarSolimanCEO , we paid a deposit and trusted you with our cross country move. You canceled via email. We reached out and you said it was because your truck broke down.

Things happen. Trucks break down. What shouldn’t happen is leaving customers with no alternatives, no assistance, and no solutions. You have other trucks. There IS a solution.

Can someone from your company please explain how this is acceptable customer service?

[Becky Howrigon @bhowrigon]

@kittensnotkids @bsd271 @NickFriedman1 @CollegeHunks @OmarSolimanCEO Minnesota to California

[Becky Howrigon @bhowrigon]

June 23rd. Airline tickets have been purchased for several people. Work has been taken off. Because it’s this close to the moving date other companies are charging way more than we can pay. Now we are checking on a U-Haul that we can drive. The 60 and 80 year old dads are the only ones that might be able to. We all live in different states.
It’s a goddamn mess

[Becky Howrigon @bhowrigon]

@kittensnotkids @bsd271 @NickFriedman1 @CollegeHunks @OmarSolimanCEO They said they were going to look at this case but no contact still. This is such a terrible feeling.

[Becky Howrigon @bhowrigon]

@bsd271 @kittensnotkids @NickFriedman1 @CollegeHunks @OmarSolimanCEO @CollegeHunks was who we wanted to use because we are in the Kalamazoo area. We remembered when you started and there was little signs everywhere promoting the business. It was a cool story then.

[Becky Howrigon @bhowrigon]

@kittensnotkids @CollegeHunks I love your positivity! They sat on here that someone was going to look into it so hopefully I actually get a phone call

[Becky Howrigon @bhowrigon]

@kittensnotkids @NickFriedman1 @CollegeHunks @OmarSolimanCEO Thank you so much for the support!

[Becky Howrigon @bhowrigon]

Contract #ES000321

[Becky Howrigon @bhowrigon]

@kittensnotkids @NickFriedman1 @CollegeHunks @OmarSolimanCEO No. We have been on the phone all day today and yesterday. No contact from any of them. Nothing.

[Becky Howrigon @bhowrigon]

Hey, @NickFriedman1 @CollegeHunks @OmarSolimanCEO , we paid a deposit and trusted you with our cross country move. You canceled via email. We reached out and you said it was because your truck broke down.

Things happen. Trucks break down. What shouldn’t happen is leaving customers with no alternatives, no assistance, and no solutions. You have other trucks. There IS a solution.

Can someone from your company please explain how this is acceptable customer service?

[Becky Howrigon @bhowrigon]

Hey, @NickFriedman1 @CollegeHunks @OmarSolimanCEO , we paid a deposit and trusted you with our cross country move. You canceled via email. We reached out and you said it was because your truck broke down.

Things happen. Trucks break down. What shouldn’t happen is leaving customers with no alternatives, no assistance, and no solutions. You have other trucks. There IS a solution.

Can someone from your company please explain how this is acceptable customer service?

[Becky Howrigon @bhowrigon]

Hey, @NickFriedman1 @CollegeHunks @OmarSolimanCEO , we paid a deposit and trusted you with our cross country move. You canceled via email. We reached out and you said it was because your truck broke down.

Things happen. Trucks break down. What shouldn’t happen is leaving customers with no alternatives, no assistance, and no solutions. You have other trucks. There IS a solution.

Can someone from your company please explain how this is acceptable customer service?

[Becky Howrigon @bhowrigon]

Hey, @NickFriedman1 @CollegeHunks @OmarSolimanCEO , we paid a deposit and trusted you with our cross country move. You canceled via email. We reached out and you said it was because your truck broke down.

Things happen. Trucks break down. What shouldn’t happen is leaving customers with no alternatives, no assistance, and no solutions. You have other trucks. There IS a solution.

Can someone from your company please explain how this is acceptable customer service?

[Becky Howrigon @bhowrigon]

@MicaeleBarreto @NickFriedman1 @CollegeHunks @OmarSolimanCEO It feels hopeless 😞

[Becky Howrigon @bhowrigon]

@kittensnotkids @NickFriedman1 @CollegeHunks @OmarSolimanCEO Thank you!!

[Becky Howrigon @bhowrigon]

@kittensnotkids @NickFriedman1 @CollegeHunks @OmarSolimanCEO Thank you. It really is terrible. We have no idea what to do and have spent hours and hours looking for an alternative

[Becky Howrigon @bhowrigon]

@Galatians110Guy @NickFriedman1 @CollegeHunks @OmarSolimanCEO They refuse to lose money on us by renting or sending one of theirs. And anybody that’s done a cross country move knows that you can’t do it last minute.

[Becky Howrigon @bhowrigon]

Hey, @NickFriedman1 @CollegeHunks @OmarSolimanCEO , we paid a deposit and trusted you with our cross country move. You canceled via email. We reached out and you said it was because your truck broke down.

Things happen. Trucks break down. What shouldn’t happen is leaving customers with no alternatives, no assistance, and no solutions. You have other trucks. There IS a solution.

Can someone from your company please explain how this is acceptable customer service?

[Becky Howrigon @bhowrigon]

Hey, @NickFriedman1 @CollegeHunks @OmarSolimanCEO , we paid a deposit and trusted you with our cross country move. You canceled via email. We reached out and you said it was because your truck broke down.

Things happen. Trucks break down. What shouldn’t happen is leaving customers with no alternatives, no assistance, and no solutions. You have other trucks. There IS a solution.

Can someone from your company please explain how this is acceptable customer service?