@flyspicejet tried booking my tickets on uour website twice it failed and you still charged my cc for the same. Raised request to customer care still no response please help to get some traction here req id - 10267820. Hoping to hear back soon before i take nodal officer route !
Officer and appellate authority no response from then their number are incorrect on spice jet website. Requesting your intervention to protect consumers right and penalize these airlines who charges heftly but give third grade service on the name of customer service 🙏 please
@FP_Champagne what are your thoughts now to break the monopoly of telecom service providers ? I am sure you are aware about current Rogers issue and its impact to people across Canada ?
@ElexiconEnergy do you reply back to your customer as soon as there is outage you close your phone lines and your map on the website is useless never up to date ! Pls respond before we start escalating !
Do much. Here is my claim no# 27630397 sitting with mediassit since March 1st they incorrectly assessed it and now stop reaponding how can i get them accounted for their services ?
@MediAssistIndia @care_mediassist i am going through a painful process of my claim with your office, have never face such pathetic services by far any TPA and using insurance policies for kore then 15 years with different TPAs providing services. Even after multiple calls, emails
They do not care to respind responsibily and remind us SLAs which are long gone. Tell me why do you guys have no escalation matrix ? @irdaindia what is the process to escalate issues directly to ban licenses of such offenders who treat customers like anything and think they cant
@FidoSolutions Nice way to mince in words here Alex although i would expect Fido to own this issue and learn from it to improve the service provided to the customers going forward. I hope there will be some sort of introespection !
@FidoSolutions Worst service by Fido customer representatives by far spent an hour this morning on call just requesting supervisior to soeak to me but repsentative just cut my call in between. My tickets raised are below: I1722437127, I1726637058, I1727775951
@FidoSolutions Thank you Najat for your help i can confirm the issue is resolved now although one of my question still remain unanswered that is why it took three calls + escalation via twitter+ more then a week to resolve this issue ? Is it worth spending this much time to resolve a smple isse
@FidoSolutions Thanks Najat so far for your help, i have just also reaponded back with the information your are looking for looking forward to get the closure of this issue !