@IKEAUKSupport@IKEAUK can either of you help with a faulty mattress issue I’m having? I don’t know how to get in touch, I’m pretty desperate right now as I’m recovering from a csection this week and in a lot of discomfort. Mattress springs appear to have failed within warranty
@classpass I’ve had countless unsatisfactory email exchanges with your unhelpful, dismissive and robotic team. The issue is still very much unresolved and I’m left feeling #rippedoff and victim to #badcustomerservice - how can your CX staff be so difficult and condescending to customers?