@DoorDash_Help@DDforMerchants can you confirm if there is an issue affecting tablets? We’ve received no correspondence, can’t get ahold of anyone on phone after 2 hours of holding, and email support is to get back to us within 2 days. We’re probably going to cancel after this.
@DoorDash_Help@lmontz93 Can we please have someone reach out to us, it’s a shame we need to go to twitter to find out that other people are having the same issue we stayed on hold for 2 hours and never got an answer for. Tablet is completely blank. No apps.
@505Nola@DoorDash@WCKitchen Yes all support keeps you on hold instead of sending an email letting people know there are service restrictions. @DoorDash needs to have a meeting about customer service and how to deal with crisis situations. You don’t keep people in the dark.
@JulianTBK@DDforMerchants@DoorDash@DoorDash_Help Same,glad to see someone else having the issue but sorry to see you’re also dealing with this issue. @DoorDash is likely losing our restaurants business if they can’t be bothered to send an email letting people know what happened.1 email would save thousands of hours collectively