Sean Biggins

I probably think most of your shit is annoying

[Sean Biggins @biggs622]

I just committed to ride the Pan-Mass Challenge. Click here to support my ride! #CloserByTheMile https://t.co/GHCbc0X9yw #PMC2025 via @panmass

[Sean Biggins @biggs622]

@AmericanAir Still..no phone call despite my 6th time requesting one. Does your customer service dept actually speak to customers? If so I’d LOVE to talk to one of you crooks

[Sean Biggins @biggs622]

@AmericanAir it’s been 2+ weeks with no resolution in sight. I am still out $1200+ and continue to receive nothing but auto generated emails. You should be ashamed of yourselves.

[Sean Biggins @biggs622]

@AmericanAir I did. This was the 5th time I’ve done this. This is a joke. You have a customer service team that refuses to talk to customers.

[Sean Biggins @biggs622]

@AmericanAir You’re the only customer service dept ever who doesn’t talk to customers. It’s amazing

[Sean Biggins @biggs622]

@AmericanAir Your team is now telling me they wont reimburse us for our flight home despite your team at the airport being adamant we would be. I’ve provided receipts for our flight as instructed. I’ve provided my phone # multiple times requesting a call. Please call me

[Sean Biggins @biggs622]

@AmericanAir Still have gotten literally nowhere. This is insane. I have asked for a phone call multiple times. I have provided receipts multiple times. Is this a joke?

[Sean Biggins @biggs622]

@AmericanAir I have. Multiple times.

[Sean Biggins @biggs622]

@AmericanAir How about a phone call? I am tired of my only communication being with automated responses.

[Sean Biggins @biggs622]

@AmericanAir I am still waiting for a resolution. This is embarrassingly bad customer service.

[Sean Biggins @biggs622]

@AmericanAir I’d love a chance to talk to you directly about how due to your lack of communication and at times flat out lies, my fiance and I took 2 extra days to get home from Costa Rica. NO assistance or accountability by your team whatsoever.

[Sean Biggins @biggs622]

@AmericanAir Still nothing. Are there that many complaints? The $25 credit I was offered in an email is insulting and doesn’t come close to the more than $1k in expenses we’ve incurred as a result of all this.

[Sean Biggins @biggs622]

@AmericanAir Still waiting.

[Sean Biggins @biggs622]

@AmericanAir I’ve done that and am still waiting for a response.

[Sean Biggins @biggs622]

@AmericanAir Done

[Sean Biggins @biggs622]

@OnlyInBOS Zawada

[Sean Biggins @biggs622]

@Eric_Zawada @TheSinclair @TheLemonheads The blue moves 🤞

[Sean Biggins @biggs622]

@byelenak Shake it off, buddy

[Sean Biggins @biggs622]

@Eric_Zawada Shake it off, pal

[Sean Biggins @biggs622]

I’ve literally turned how many times the girl sitting next to me at the bar says “literally” into a drinking game. I’m literally getting pretty drunk.