Marty

[Marty @bignicemartin]

@DHLParcelUK Hi Ann, I would love to be able to do that however your reply as no option to do so. I’m basically going round in circles and repeating myself every single time to different people and nobody is taking responsibility or ownership of this.

[Marty @bignicemartin]

@DHLParcelUK with this saga starting back in June 2022, complaints being made several times since then and with the last contact from DHL on the 13th of September I am still no further forward a month later and have had no contact. Is there anyone at DHL who can do their job?

[Marty @bignicemartin]

@DHLParcelUK 2 months since my complaint was escalated to an Operations Manager and I have still heard nothing. Quite possibly the worst experience of Customer service or the lack thereof. ABSOLUTE DISGRACE

[Marty @bignicemartin]

@DHLParcelUK I contacted you in June regarding issues with a delivery that was finally received well after it was due to. I’ve since contacted you twice regarding the issues with it and have been ignored each time. Still waiting on a reply. Horrendous customer service.

[Marty @bignicemartin]

@nectar any reply to this? Still no contact regarding this matter being resolved

[Marty @bignicemartin]

@nectar qualifying purchases made 4/12/21 for 50 x nectar points promo, contact made with support 19 days ago for them to look into it and nothing back from them despite them saying I would hear in 14 days. Terrible service

[Marty @bignicemartin]

Yes apologies, the purchase was made on 26/11/21, contact made on 4/12/21, told to wait and recontact, did so on 21/1/22 and heard absolutely nothing since

[Marty @bignicemartin]

@SkyHelpTeam Constantly on hold after going through the options. If there was an email address to use it would be helpful or even live chat but neither are available.

[Marty @bignicemartin]

@SkyHelpTeam 45 minutes on the phone to try and cancel a new 18 month contract that I never requested with no answer and no alternative way to contact you. The new agreement only came to my attention by email the following day. Absolute joke

[Marty @bignicemartin]

@InfinityWard I’ve lost count of how many times I’ve complained about this but here goes nothing. When are you going to fix the “checking for update - status goldflake” loop? It would be nice to get a reply like the customer service expected when you pay for something

[Marty @bignicemartin]

@InfinityWard Any chance you’ll fix the checking for update - Error status goldflake loop anytime soon or are you just going to ignore it and hope we’ll stop asking you to fix it? Like you have ignored this god knows how many times. Absolute disgrace of a company

[Marty @bignicemartin]

@InfinityWard Any chance you’ll fix the checking for update - Error status goldflake loop anytime soon or are you just going to ignore it and hope we’ll stop asking you to fix it?

[Marty @bignicemartin]

@InfinityWard Any chance you’ll fix the checking for update - Error status goldflake loop anytime soon or are you just going to ignore it and hope we’ll stop asking you to fix it?

[Marty @bignicemartin]

@InfinityWard Any chance you’ll fix the checking for update - Error status goldflake loop anytime soon or are you just going to ignore it and hope we’ll stop asking you to fix it?

[Marty @bignicemartin]

@InfinityWard Any chance you’ll fix the checking for update - Error status goldflake loop anytime soon or are you just going to ignore it and hope we’ll stop asking you to fix it?

[Marty @bignicemartin]

@InfinityWard are you going to fix the checking for update / error status goldflake loop anytime soon or are you going to continue to ignore it and hope it goes away?

[Marty @bignicemartin]

@InfinityWard any idea as to when you’re going to fix the “checking for update” status goldflake error message loop? It might be an idea to fix things wrong with the game rather than coming up with more new things that can go wrong to cover up what you’ve not fixed

[Marty @bignicemartin]

@InfinityWard any reply or at least an acknowledgment?

[Marty @bignicemartin]

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