With 2021 such an active year for #fraud and #financialcrime, 2022 shows no signs of slowing down.
Read our Insights Article, where we delve deeper into #AML risks while preparing our readers to fight against fincrime.
https://t.co/2Oc4f4OZ9a
#fintech#fincrime
Entity resolution benefits financial services organizations by showing “who is who” when attempting to identify and manage #financial crime concerns.
Read the 5 ways that adding #entityresolution to #AML workflows aids in risk reduction: https://t.co/kM9QVDs6ua
#fincrime
With the increase in distributed workers who handle non-public information, it’s more important than ever to capture regulated employees’ communications. Download this complimentary eBook to learn how to connect the dots to transform surveillance - https://t.co/0RMfGyuCKn
Regulatory pressures are increasing, also in 2022. Can your compliance keep up? We are here to help, also in 2022. https://t.co/OgqN3qV2oE…
#regulations#compliance#surveillance#recording
In-depth analysis by DMG Consulting reveals NICE is the market share leader in Workforce Optimization, interaction analytics, WFM, quality management, and recording solutions amongst WFO suite vendors.
Read more >> https://t.co/PYpm6FojD3
#WFO#WFM#CX
Firms with smart self-service enjoy superior CX, drive operational efficiency, reduce costs, and grow revenue, according to a recent report by @AberdeenSR.
Learn more about the ROI of smart self-service >> https://t.co/PyRRKBeXj1
#CX#SelfService#AI
NICE opens nominations for 2022 PSAPs’ Finest Awards, honoring emergency communications professionals behind the life-saving work of 911.
Read more >> https://t.co/wp4wBRFfv6
#PSAPFinest#EmergencyCommunications#Award
Learn how to overcome the digital experience dilemma with smarter self-service using Enlighten XO >> https://t.co/R5MZKcNeYC
#CX#DigitalTransformation#ContactCenter
NICE initiated the #SharetheWarmth project: NICErs from our Sandy (Utah) & Israel offices donated clothes, coats, and blankets, to be distributed to underprivileged families.
Learn more about our community initiatives here >> https://t.co/yc7U5MjB4W
#LifeatNICE#NICEtoGiveBack
Thinking about modernizing your quality management processes?
Watch the final episode of this five-part series to learn #PSCU’s tips and tricks for successfully taking your quality program to the next level.
Watch now: https://t.co/PE2L1GFXNE
#QualityAutomation#ContactCenter
The pandemic may have pushed digital transformations into the fast lane, but new customer expectations are keeping them there.
Learn how to keep your customers happy from Paul Jarman, CEO of NICE CXone, via @Forbes > https://t.co/aC6as4beYO
#CX#DigitalTransformation#Customers
NICE announces new AI-powered Robotic Process Automation, accelerating organizations’ digital-first CX strategy.
Find out more here >> https://t.co/EovZZHylqn
#CX#RPA#AI
Find out what industry experts are predicting for #CX in 2022 in this list by @adrianswinscoe, including insights from @CXone_Chris VP at NICE #CXone and Sharon Einstein, VP & GM, #Customer Engagement Analytics at NICE. See what's coming in @Forbes: https://t.co/AJj8BksKFt