Bill Bonilla

whaaaaaaaaaaats going on?

[Bill Bonilla @billthathrill]

YM SW KHC 2022-2023 WO-16061: Liam Bonilla https://t.co/mg2hJkjgZy

[Josh Gad @joshgad]

https://t.co/ijZeFccTF3

[Bill Bonilla @billthathrill]

@LeBatardShow starting the show with Selena!!! Nice!! Anything for Selenasssss

[Bill Bonilla @billthathrill]

Hi @realDonaldTrump, @FLOTUS can you help us out?

[Bill Bonilla @billthathrill]

@AmericanAir, I'll be waiting.

[Bill Bonilla @billthathrill]

@AmericanAir can you tell me why two separate entities in your company would tell me it would only take 2-4 days?

[Bill Bonilla @billthathrill]

@AmericanAir, funny, I received a printout from the airport and a sales rep guarantee that responses would take 2-4 days #badcustomerservice

[Bill Bonilla @billthathrill]

@AmericanAir Thank you for responding to my Facebook post and tweet, but I am still waiting for a response to my e-mail. #badcustomerservice

[Bill Bonilla @billthathrill]

You lost two customers. Goodbye @AmericanAir. @SouthwestAir and @united never treated us like this.

[Bill Bonilla @billthathrill]

We looked past all your poor customer service, and made our trip the best possible trip we could ask for. You were not responsible for this

[Bill Bonilla @billthathrill]

customer relations through e-mail. Well, we e-mailed you and were told we would receive a response 2-4 days later. Today marks day 10.

[Bill Bonilla @billthathrill]

expenses incurred buying clothes, toiletries, and other necessities, he simply told us that there was no number and that we could contact

[Bill Bonilla @billthathrill]

immediately. Also, when we asked your employee how we could contact someone to be reimbursed for our lost night at the resort and for

[Bill Bonilla @billthathrill]

at the re-booking center(you must have a lot of pointless delays to have a re-booking center) informed us that we would be able to get them

[Bill Bonilla @billthathrill]

We were not informed that our bags would not be made available to us until we were waiting for them at baggage claim. In fact, your employee

[Bill Bonilla @billthathrill]

and much of our honeymoon funds. You need to teach your employees to respect their customers because every single one of them was rude to us

[Bill Bonilla @billthathrill]

experience, seeing neither of us had been to Miami, but you failed to give us our luggage. You left us without our clothes, toiletries,

[Bill Bonilla @billthathrill]

@AmericanAir, Because we missed our connecting flight, we had to stay in Miami for the night. You know, that would have been a great

[Bill Bonilla @billthathrill]

@AmericanAir, telling us our flight was delayed, which in turn caused us to miss our connecting flight to our final destination.

[Bill Bonilla @billthathrill]

Hey @AmericanAir, you tried to ruin my and my wife's honeymoon, but you failed so bad. You called us 5 hours before our initial flight,