Join myself, Steve Burgess and Daniel Thwaites for the May ISNG meeting. This month we focus on:
🏠#UniversalCredit Managed Migration,
📊Review FY23 and end of years results.
💡Look forward to FY24 and all that it will bring,
🤝Hear from partners to the sector, Rainly.
Dressed to kill🤵♂️ for tonight’s #NHMFAwards ceremony, where @VoicescapeUK are nominated in the Best Customer Impact category with client @PlatformHousing where we helped significantly reduce ‘No-Access’ safety appointments using our compliance solution. 🤞🏽
We're delighted to have been nominated for 'Best Customer Impact' at the #NHMFAwards for the fantastic implementation of Voicescape Compliance with Platform Housing Group!
Looking forward to the awards evening next month! Good luck to all the nominees!
#TeamVoicescape
We're delighted to share with you our latest success story, this time with
@mbrocouncil !
Using Voicescape Collections, the council was able to improve wellbeing, increase efficiency and maximise revenue – even during the most turbulent of times... 👇
We're delighted to share with you our collaborative research project with @Housemarkltd
'The Power of the Resident Voice'
We took a deeper dive into learning the impact of customer experience and satisfaction on service demand within your housing association.
Have a beer on me 👇
The world can be a pretty crazy & negative place at the moment, so I wanted to try and spread some positivity and good vibes.🍻🌎
Save the picture below & scan the code in any UK BrewDog bar to have a Lost Lager on me today, Tuesday or Wednesday this week.
📣Another landlord choses @VoicescapeUK Caseload Manager 📣 "Implementing Caseload Manager will ensure @SWHomesUK maximises the utilisation of resources, better support tenants in prioritising their rent payments and as a result reduce debt levels."
Following the successful implementation of our Collections solution at Stonewater, we're delighted that they have now taken up Caseload Manager to further empower their rent arrears management process!
Find out more in the @HousingExecmag feature below👇
The Income Services Networking Group (ISNG) have just announced the next meeting date of 11th Nov' (10 - 11:30). Register using the link below and join over 125 Income Professionals #networking#UKHousing#Income#Rent#BestPractice
https://t.co/z8LjJEfxQ3
Last month @VoicescapeUK hosted our Customer Conference. We welcomed customers & friends in the sector to share best practice & shape our development roadmap. Here's the highlights reel 📽️ hope you can join us next year #customers#UKHousing#conference
👉🏻https://t.co/015e8DVjZ5
Our Chief Operating Officer, Gary Haynes, has just presented a fantastic talk at IRRV on modern Council Tax collection methodology!
He took a deeper dive into the ethical and effective application of behavioural insights, data science and automation technology - well done Gary!
We can’t wait to be heading over to the @the_irrv Annual Conference and Exhibition tomorrow! 🎉
We’re looking forward to seeing lots of new (and familiar!) faces and sharing lots of best practice within the Revs & Bens world🌎
Make sure you come and say hi! 👋🏼
#IRRV
As a relatively new member of @the_irrv we can’t wait to exhibit at their Annual Conference next week! 💥
Our COO, Gary Haynes, will be presenting a talk on modern Council Tax collections - using behavioural insights, data science and automation technology.
See you there?
The "Income Service Network Group" is meeting 21st Sep 2-3:30. 100+ members from 70+ social landlords to share best practice & debate:
- Proposed rent caps 🏠
- Cost of Living Crisis 🪙
- Supporting tenants 👨👩👧👦
- Maintaining performance 📈
Sign up...👇🏻
https://t.co/z8LjJDYuO3
We are overjoyed that Voicescape has been selected as one of the top 50 most innovative property tech businesses in the UK! The PropTech judging panel and a public vote of readers from Business Cloud selected us from hundreds of nominees and placed us at #27 nationally! 📈
Another new success story! 🚨
We're delighted to share with you our latest case study, this time with @PlatformHousing!
Read on to discover how PHG drastically reduced no-access rates in just a few months through Voicescape Compliance…
https://t.co/TYhhwk7Ipe
As the Social Housing Regulation Bill makes its way through Parliament, what role can #digitaltransformation play in improving resident and building safety?
John Doyle shares his thoughts in the August edition of PBC Today💡
https://t.co/lCKnINM6iF