Pavan Kumar

Management Graduate with interests ranging from mythology and philosophy to ultra modern cutting edge technology.

[Pavan Kumar @biotechpavan]

Massive plot twist. Ather Attapur service center has lost my keys.

Slow clap @atherenergy

[Pavan Kumar @biotechpavan]

@atherenergy A cautionary tale for anyone considering the new @atherenergy Rizta. My brand-new scooter suffered a complete product failure overnight—totally dead, dashboard won't boot, won't charge. Ather towed it, but the nightmare continued at the service center. 1/3

[Pavan Kumar @biotechpavan]

My Rizta was taken to the Attapur Service Centre in Hyderabad. They didn't even acknowledge receiving the bike for over 4 hours, and only did so after I followed up repeatedly. Because of their delay in intake, they couldn't finish the repair and pushed delivery to Monday. 2/3

[Pavan Kumar @biotechpavan]

They’ve left me completely stranded when I needed the vehicle the most. I have escalated this, but here’s the lesson: don’t blindly trust a brand just because their marketing and advertising are good. Product reliability and after-sales support matter. 3/3

[Pavan Kumar @biotechpavan]

@urbanklean_in Cheaters. Please don’t trust and pay the amount in advance (they will insist on advance payment).

They DO NOT honour commitments and justify overcharging with absurd logic and reasoning.

[Pavan Kumar @biotechpavan]

It feels like you are trying with all might to prevent me from having one positive experience on your platform

[Pavan Kumar @biotechpavan]

@ICICIBank absolutely ridiculous customer service. I opened an NRO/NRE account with your bank and no matter what I do, I just can’t get my iMobile Pay app to work. Now your email team says I should write from my registered email, when that is exactly what I did

[Pavan Kumar @biotechpavan]

If it goes on this way then please consider me as a lost customer

[Pavan Kumar @biotechpavan]

I got the email added to my profile from your branch after verification via an OTP. Reaching your customer care on phone is a bigger task. The IVr just disconnects the call abruptly saying I reached NRI line when I’m an NRI customer

[Pavan Kumar @biotechpavan]

@nobrokercom In spite of multiple contact attempts to get my refund, there is absolutely no response from any one. Pathetic service! I get 100s of calls to buy a product and not even a cursory message when I complain.

[Pavan Kumar @biotechpavan]

@AmazonHelp I bought an Amazon basics product from Amazon! And, Appario retail has asked me to contact Amazon and they have clearly told me that they can’t help me

[Pavan Kumar @biotechpavan]

@amazonIN absolutely pathetic customer service. Every other team promises me an action with in 72 hours and then there is absolute radio silence. Even after I call back your team is being extremely unhelpful. Never going to purchase anything from Amazon India again.

[Pavan Kumar @biotechpavan]

@amazonIN I ordered an Amazon Basics monitor and that one turned out to be a faulty one. After raising a complaint with Amazon, I was asked to call a number. That person directed me to another number, and the new rep asked me to start the claim process all over. Amazing service!

[Pavan Kumar @biotechpavan]

@AmazonHelp Nope. It is not i was asked to claim warranty

[Pavan Kumar @biotechpavan]

@amazonIN I ordered an Amazon Basics monitor and that one turned out to be a faulty one. After raising a complaint with Amazon, I was asked to call a number. That person directed me to another number, and the new rep asked me to start the claim process all over. Amazing service!

[Pavan Kumar @biotechpavan]

@united I’m traveling from DEL to SFO on 2 July, with an infant (1 YO). Could you please help me book a bassinet?

[Pavan Kumar @biotechpavan]

@united Any response?

[Pavan Kumar @biotechpavan]

@united I had to cancel a ticket, and there was some issue with processing my refund from your side. I was asked to call a number to get my refund processed, but the wait is 60 Mins! Could you please help me here?

[Pavan Kumar @biotechpavan]

@airindiain will you ever respond?

[Pavan Kumar @biotechpavan]

@airindiain At least inform your passengers that a flight is cancelled. I had to infer that my flight is cancelled when I couldn’t find the booking on your website. Could you please confirm if my flight is cancelled? PNR JFH3G

[Pavan Kumar @biotechpavan]

@airindiain will you at least respond?

[Pavan Kumar @biotechpavan]

@united Nope. I could not

[Pavan Kumar @biotechpavan]

@united I’m trying to book a ticket on your website and the process is failing at payment phase. Tried booking via your app and encountering same issue. Your contact centre number has an unrealistic wait time of 60 Mins!