Bipasha Bhattacharya

Learning professional, live to travel and eat, an observer, animal lover and a hopeless overthinker!!

[Bipasha Bhattacharya @bipasha1981]

@abhishek_chuck Delayed package is 1 thing. Misleading tracking, broken promises n robotic apologies are another. My shipment due 12 May is still missing. At what point does your company take accountability instead of sending templates? #DTDC

[Bipasha Bhattacharya @bipasha1981]

@DTDCIndia courier indefinitely delayed and customer service team lying through their teeth. No previous calls or mails are considered..std response is give us 24 hrs. Floor supervisor Mr Rakesh says “I don’t know what my agent told u”. Full of cheats!

[Bipasha Bhattacharya @bipasha1981]

@DTDCIndia Have sent you a DM. I expect a prompt response. #DTDC

[Bipasha Bhattacharya @bipasha1981]

@DTDCIndia courier indefinitely delayed and customer service team lying through their teeth. No previous calls or mails are considered..std response is give us 24 hrs. Floor supervisor Mr Rakesh says “I don’t know what my agent told u”. Full of cheats!

[Bipasha Bhattacharya @bipasha1981]

Courier to Delhi has been sent to Hyderabad and no one knows why! Constant lies like our team will call you, email you etc. Pls train your people better! Horrible behaviour by Mr Rakesh with no accountability or courteous effort to solve the problem!

[Bipasha Bhattacharya @bipasha1981]

@airindia @DGCAIndia @TataCompanies @RamMNK @MoCA_GoI

Air india is downgrading passengers , and still selling tickets of higher class. This is daylight robbery in the garb of unforeseen circumstances.

#AirIndia #CustomerServiceFail

[Bipasha Bhattacharya @bipasha1981]

@LGIndia @LGE_Global I have requested for a service and though more than 24 hours has passed, I have received no call from your engineer. Your customer service keeps saying we are escalating the issue but still no one has visited or called. Is there a problem at your end?

[Bipasha Bhattacharya @bipasha1981]

@LGIndia I have requested for a service and though more than 24 hours has passed, I have received no call from your engineer. Your customer service keeps saying we are escalating the issue but still no one has visited or called. Is there a problem at your end? WHAT’S GOING ON?

[Bipasha Bhattacharya @bipasha1981]

@VineetaGS @ParveenKaswan Oh absolutely..we must!! Looks like there’s so much more to see n do 😍😍

[Bipasha Bhattacharya @bipasha1981]

@dtptraffic I need to go to IGI T3 from Nehru Place via NH 48 tomorrow . Will my route be affected? Also, what are the timings for this advisory?

[Bipasha Bhattacharya @bipasha1981]

@HPIndia @HPIndia_MD @kempatel It’s been >24 hrs n u haven’t even been able to organise a call back. Just sending DMs won’t solve the prob right! It’s just a simple task of scheduling a visit by a technician. How can a brand like HP be so unprofessional 😡 @HPSupport @EnriqueJLores @HP

[Bipasha Bhattacharya @bipasha1981]

@HPIndia Terrible customer service with the most unprofessional executives who have no idea about charges and have no training. Called to request support and Ms Vanshika spoke in the most casual manner with zero knowledge or commitment @HPIndia_MD @kempatel

[Bipasha Bhattacharya @bipasha1981]

@HPIndia @HPIndia_MD @kempatel I have sent you a DM with details as required and screenshots of mails I have received. Pls check n revert at the earliest.

[Bipasha Bhattacharya @bipasha1981]

Absolutely not expected from a brand like HP. Pls look into this urgently. My HP Case Number: 5108633931 CRM:0083386008153 @HPIndia_MD @kempatel

[Bipasha Bhattacharya @bipasha1981]

I insisted that she arrange a call back and she said her senior will call back. I didn’t receive any call. Just got 2 emails where the case was open n closed without any service or communication. Is this HP??? This is shameful.

[Bipasha Bhattacharya @bipasha1981]

@airtelindia @Airtel_Presence How does it take 15 hrs to activate a SIM?? SIM stopped working yesterday, I went to ur store who replaced n said it wud start working in 2 hrs. Now ur customer care says it was Sunday n so it wud take another 24 hrs!!

[Bipasha Bhattacharya @bipasha1981]

@VineetaGS Kya zamana tha!!! You look soooo pretty ✨

[Bipasha Bhattacharya @bipasha1981]

It’s only when I raised an alarm on his unacceptable behaviour with my mother who’s a senior citizen, he reluctantly provided a remote and agin very rudely said that Rs 200 will be charged. ITS SCARY THAT YOU SEND SUCH ILL MANNERED PEOPLE TO CUSTOMER HOMES!

[Bipasha Bhattacharya @bipasha1981]

@TataPlayin Your technicians visiting customer homes need to be TRAINED and sensitised. This man (in the pic) from your team, Mr Yogi (Ph no. 8800317118) visited my place today to replace my set top box. He was very rude and misbehaved with my mother.

[Bipasha Bhattacharya @bipasha1981]

He had to replace the set top box. He 1st we it’s not available in stock and wil take 1 wk. Wen I insisted on faster service, he got the box but refused to provide a remote control.He behaved very unprofessionally and used inappropriate language. @TataPlayin

[Bipasha Bhattacharya @bipasha1981]

I am a huge #UNIQLO fan but this isn’t the Uniqlo I experience in Japan. You r expanding across India but wud this level of unprofessional n poor customer service, u r just ruining ur brand!! Please look into this matter urgently!!

[Bipasha Bhattacharya @bipasha1981]

@UNIQLO_JP @UniqloIn So wid no more choice, we go to billing to discover only 2 out of 5 counters r open. Aftr long 25 mins wait, I ask store manager Steffy n she says “our systems aren’t working. I have complained to our IT dept n they haven’t fixed it it 3 days!! I was aghast😤