The Cleaning Guy

Home and commercial specialty cleaning company. Building my cleaning company to 7 figures. Tech exec who loves building businesses.

[The Cleaning Guy @BirchCleaners]

@pestctrlguy A virtual assistant could handle this. That’s how we do it for our cleaning company.

[The Cleaning Guy @BirchCleaners]

@brianqle Thanks Brian!

[The Cleaning Guy @BirchCleaners]

Anyone here in the cleaning biz bonded? Any advice?

We have a large potential commercial client who is requiring it.

[The Cleaning Guy @BirchCleaners]

Time to up our rates, am I right?!

😂😂😂

[The Cleaning Guy @BirchCleaners]

@becomeamannow Congrats! Someday!

[The Cleaning Guy @BirchCleaners]

@mediaking This is the sweet spot. More is not necessarily better. There is a cost to it.

[The Cleaning Guy @BirchCleaners]

@stockmarketcody @becomeamannow Switch to a system that pre-authorizes the charges. Lost so much money this way. The pre-auth feature is worth its weight in gold.

[The Cleaning Guy @BirchCleaners]

Lessons form my high net worth client:

1 The demands are much higher. Be ready for last minute changes
2 I am their direct line of comms. High touch support.
3 Their schedules change A LOT. We’ve already had several visit changes

But 1 is worth 13x so it’s worth it.

[The Cleaning Guy @BirchCleaners]

@becomeamannow I did this unfortunately. Complete waste of money. Used nothing they taught.

[The Cleaning Guy @BirchCleaners]

@irentdumpsters 25k

[The Cleaning Guy @BirchCleaners]

@irentdumpsters I have a friend who’s listing got suspended when he tried to move a personal to be his business one (realtor). Seems like moving locations causes Google a lot of problems.

[The Cleaning Guy @BirchCleaners]

@becomeamannow #GOALS

[The Cleaning Guy @BirchCleaners]

If you land a high net worth famous customer who pays 10x more than your average - do you treat them differently than others or mostly the same?

[The Cleaning Guy @BirchCleaners]

@pontodotdev That’s an interesting angle. Updates if that work would be much appreciated!

[The Cleaning Guy @BirchCleaners]

@651Michael A real milestone in this business! Hoping this month we join you!

[The Cleaning Guy @BirchCleaners]

@Kevin2Chambers For local SEO presence.

[The Cleaning Guy @BirchCleaners]

We opened up a second location in a different metro area a few weeks ago.

New website, new Google presents, but same administrative back office and processes.

I’m honestly shocked at how successfully it’s going. Mind-boggling actually lol.

[The Cleaning Guy @BirchCleaners]

@becomeamannow You know the amazing thing is that it’s about a third the cost for LSA in the new area so we’re actually getting just as many calls but it’s only costing a third as much lol. Already filling up the calendar with jobs. It’s happening faster than I expected so a bit behind on staff

[The Cleaning Guy @BirchCleaners]

@GamerGirlGrey Well, I guess that depends on the exact job, but we are probably priced a smidge higher by maybe 10%. That’s something I might address very quickly so we can have a higher close rate. Cash flow is important. And keeping my cleaners working so they can do the job full-time.

[The Cleaning Guy @BirchCleaners]

Finally took the time to calculate our actual net margins for April: 26%

A little higher than I thought. I was able to lower labor costs slightly, which helped.

We are growing significantly right now and I don’t think maintaining that will be hard. Time to start scaling 🚀

[The Cleaning Guy @BirchCleaners]

@Kevin2Chambers We just opened our second major city a few weeks ago. And by that I mean one, I can’t drive to or directly manage on the ground. Ideally, we can add two more this year. It’s already scaling way faster than we did put the first.