@AmericanAir This is not comparable to surface scratches or minor marks that fall under normal wear and tear. A broken wheel is a structural failure directly caused during handling by @AmericanAir, and the Conditions of Carriage do not exempt the airline from responsibility for such damage.
@AmericanAir I must respectfully disagree with your conclusion that the damage to my luggage constitutes “normal wear and tear.” My luggage was checked in with all four wheels intact and fully functional. It was returned to me with one wheel completely broken, rendering the suitcase unusable.
@AmericanAir This is not comparable to surface scratches or minor marks that fall under normal wear and tear. A broken wheel is a structural failure directly caused during handling by @AmericanAir, and the Conditions of Carriage do not exempt the airline from responsibility for such damage.
@AmericanAir broke my luggage coming from London to LA over a month ago on a executive reservation, and till I haven’t gotten an update. No one solves by phone, all emails bounce back. I need my luggage to travel. File ID: LAXAA53125720
@AmericanAir I must respectfully disagree with your conclusion that the damage to my luggage constitutes “normal wear and tear.” My luggage was checked in with all four wheels intact and fully functional. It was returned to me with one wheel completely broken, rendering the suitcase unusable.
@AmericanAir Under the Montreal Convention, I understand that the airline is responsible for ensuring checked luggage arrives in good condition. My luggage was delivered with a completely missing wheel, making it unusable. I request that @AmericanAir repair or replace it promptly.
@AmericanAir I need you guys to take accountability over the damage you did! And I deserve an update to my reference. I have being trying everything to get someone to answer and resolve. This is unacceptable.
@AmericanAir Thank you, it’s only fair that @AmericanAir takes responsibility and accountability over refunding my luggage or fixing it since they broke during my flight on business class from London to LA
@AmericanAir broke my luggage coming from London to LA over a month ago on a executive reservation, and till I haven’t gotten an update. No one solves by phone, all emails bounce back. I need my luggage to travel. File ID: LAXAA53125720
@AmericanAir I don’t understand why they rejected if they where the ones to break it. I took photos. I literally ask for a customer on the ground at LAX international gate, they made me go to terminal 4 to talk to someone. The. They made me scan and take pictures which I did it all.
Yes, of course we are. You will not see us parade our political connections in social media. You'll just suddenly see results, in total Avalanche fashion. Plan accordingly.
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@avalancheavax update for Feb 18 2023 - Avalanche Foundation and community supporting earthquake relief efforts; Landslide @CosmosAVAX virtual event coming soon; @DeltaPrimeDefi amassing over $12 million in TVL in a month! 🤓🤓 #Avalanche#defi