Samuel Bisson

[Samuel Bisson @bissonsamuel]

Your biggest ROI isn't buried in spreadsheets, it's in daily ops!
Watch how a Daily Management System (DMS) crushes productivity leaks, slashes quality costs, and mitigates risks - boosting margins & ROCA overnight.

From symptoms to systemic fix. From Chaos to Fluid operations. From Waste to Value Added work.

#OperationalExcellence #dailymanagementsystem

[Samuel Bisson @bissonsamuel]

These gaps interconnect: No knowledge → no adherence → no validation → endless failure cycle. Fix them with a strong Daily Management System. What could your biz achieve by closing them?
Check out Tervene—the top DMS solution for agility & sustainability. https://t.co/gNMYMQn7dM #OpsExcellence

[Samuel Bisson @bissonsamuel]

Missed deadlines, quality issues, broken equipment—these are symptoms, not the root cause. The real problems? Systemic gaps in execution. Let's break down the 3 hidden gaps holding you back.

[Samuel Bisson @bissonsamuel]

The Validation Gap: Reactive management kills progress. No proactive checks mean non-compliance festers, risks escalate, and assets idle. Close this gap with verification loops to prevent fires, not fight them. #LeanManagement 4/5

[Samuel Bisson @bissonsamuel]

Disclaimer: Tervene is an independent software provider. Tervene is not affiliated with, sponsored, endorsed by, or otherwise connected to the Shingo Institute. All registered trademarks are the property of their respective owners.

[Samuel Bisson @bissonsamuel]

How Tervene helps operationalize the Shingo Model.

The Shingo Model is a principle-based framework designed to guide an organization's journey toward enterprise excellence. It is built upon 10 Guiding Principles, such as Respect Every Individual and Lead with Humility, with the core insight that 'Systems Drive Behavior'.

[Samuel Bisson @bissonsamuel]

Tervene is the most advanced Daily Management System platform on the market. Drive Operational Excellence with it.

[Samuel Bisson @bissonsamuel]

What's the most effective LPA checklist question you've used in the past?
Please comment and let me know how the question helped detect potential issues or deviations proactively.

In my opinion, Layered Process Audits (LPAs) are one of the best tool to fix firefighting.

It's an essential part of a proactive Daily Management System.

The 1-10-100 rule from quality management makes it clear: Early detection and correction of issues are crucial for reducing overall costs and improving efficiency.

But it's true of any issue : Safety, Maintenance, Delays, Missing information, lack of training, etc.

LPAs + Tiered Meetings should be the starting point of any DMS structure. Its the key to getting out of firefighting mode.

[Samuel Bisson @bissonsamuel]

Tervene is the most complete Daily Management System (DMS) solution for organizations looking to deploy an Operational Excellence program at scale.

[Samuel Bisson @bissonsamuel]

Deploy Your Operational Excellence Program at Scale with Tervene

Standardize Your Management System to Drive Operational Excellence:
-Promote Accountability with Leader Standard Work (LSW)
-Deploy standardized checklists and Layered Process Audits (LPAs)
-Control Daily Operations and Foster Proactive Supervision
-Develop a Tiered Management and Escalation Process
-Break Down Silos in Your Organization
-Streamline Problem-Solving and Continuous Improvement
-Improve Environment, Health and Safety Performance
-Ensure Compliance With Regulatory Requirements

Key results of using Tervene:
Safran: 14% increase in productivity and 24% reduction in process variation in 7 weeks

Siemens: 96% of issues and opportunities identified through gemba walks

Manac: Standardized and digitized Tiered Meetings across 4 tier.

[Samuel Bisson @bissonsamuel]

"This issue shouldn't have happened."

A sentence we hear far too often.

But the root cause? It frequently boils down to gaps in your Daily Management System (DMS).

Your DMS is your ultimate weapon against waste: when standardized effectively, it tackles two key areas:

1. Waste in manufacturing processes: By catching issues early, you prevent downtime and inefficiencies from snowballing.
2. Waste in problem-solving: Transform potential crises into straightforward, low-cost tasks through proactive measures.

Proactive supervisor checks (LPAs) help identify issues before they have an impact, reducing their impact, but also the cost to solve it.

Effective communication and escalation process help ensure fluid and effective problem-solving.

Check out this comparison table on handling missing parts at a workstation. It illustrates how a proactive approach can drastically cut downtime, costs, and disruptions compared to reactive firefighting.

We're passionate about building robust DMS frameworks that drive operational excellence. What strategies or best practices do you swear by for fostering proactive issue detection in your org?

#OperationalExcellence #LeanManufacturing #DailyManagementSystem

[Samuel Bisson @bissonsamuel]

Gemba walks and Layered Process Audits (LPAs): what's the difference?

We've built this table to explain the high-level differences.

Both are pillars of Leader Standard Work, but they serve distinct yet complementary roles in fostering continuous improvement.

What's your go-to method for process improvement and Operational Excellence — Gemba Walks, Layered Process Audits, or a blend of both?