CCR NUMBER : CCR2603602012 my brother following this since last one week. He travelled to banaglore all the way from varanasi to collect his car on service center assurance. It has been one week and car is still not delivered . He is stuck in bangalore since last one week
Pathetic service by VW Apple Auto Whitefield.
My car is stuck for 2+ months. Repairs done, yet bill not sent to insurance.
Travelled to Bangalore on their commitment, got no delivery. Stranded in Bangalore for days.
Zero accountability. Fix this NOW.
@volkswagenindia@VW
Not just @volkswagenindia, @SkodaIndia is losing customer trust & professionalism in tandem.
Service issues aren’t communicated before, leaving us to pay hefty later.
I empathise with you, @bits_prateek.
With services like this, they can’t make gains anywhere, forget tier 1.
Who is responsible for delays in job card reopening & insurance approval for my vehicle TN11BH5216? Why should a customer suffer due to poor coordination between service & bodyshop teams?
Lack of accountability is unacceptable. Need urgent action. @volkswagenindia@Piyush_Arora_
I am an ex owner and a huge propogater of VW but of late such cases make me rethink.. we need these german companies to bring their A game in after sales service as well
@volklub request to see if some higher up in @volkswagenindia can be nudged to help this
@volkswagenindia@Piyush_Arora_@VW@volkswagen it is the apathy of service centres like apple auto Bangalore that you are not able to make any major gains in Tier 1 cities of India
Thank you @IndiGo6E and the crew of 6E 903 especially Komal and Edem for all the support and care we had during our kid first flight. This is surely going down in our memory lane for a long time to come.
Issue is resolved my car delivered to me Thanks to All for comments/ likes and retweets . @volkswagenindia@bhatvishal4 senior management thanks for support and quick resolution but please try to create a process where customer dont reach stage of feeling harassed
@volkswagenindia@VW@bhatvishal4@TeamBHPforum@VWGroup my car is at service center Apple Auto bangalore since 11th July 2023. They have been harassing me to pay in cash despite being my insurance through vw dealer and is settled . Please help me on this