@mjlamb_ Yeah at the time the advice was to book a test in UK through https://t.co/pNW8h4Pq69 and i took the test in liverpool. Now i’ve heard that they’ll accept results from an NHS test so that’ll be easier
@bt_uk hi, i placed an order to upgrade my broadband in june. The engineer came out on 4 july and said i was too far away from cabinet. I didn’t hear anything back from BT and the order is still open. Can you look into it to see if anything can be done re: upgrade
@Deliveroo_ae hi, i tried to place an order using apple pay but it didn’t go through. I tried to change order to cash but when i tried to complete the order it said it was a duplicate although the order is only showing as error ht404 in my orders.
@emirates hi, i’m trying to arrange a pcr test before i fly but i can’t find the approve labs list. I’m in UK but the list on your website doesn’t mention anything for UK. I fly next monday so need to know ASAP. Thanks
@bt_uk hi, i got an email offering to upgrade me to fibre 100 for an extra £5 per month but when i click on the link it says the offer’s not available. When i check offers in the app the upgrade is £12 extra a month. Why did i get the email if the £5 offer isnt available?
@EmiratesSupport hi, uk foreign office has just advised citizens not to travel for next 30 days. My booking reference is dty2v6. I’d also paid for an upgrade on the outbound leg. Can i rebook the flight and will the upgrade be refunded (if it won’t be honoured when u rebook)?
@EmiratesSupport hi, ive seen that uae won’t issue visas after 17/03 but its not mentioned anywhere on your website or on twitter. This was reported on gulf news a few hours ago. Is something going to be added to your site soon and does it mean you’ll be cancelling all flights?
@AVFCStore my mom’s ordered a tracksuit top online for my nephew but she’d like to change it for a larger size. Can we exchange it in store with the email receipt or do we need to follow the returns policy and buy it again while waiting for a refund?
@BarclaysUKHelp hi, i have a loan with you that id like to pay off. Ive had difficulty as i closed my current account a couple of years ago. was told to transfer a paymnt to the loan account and sort code on paperwork but theyre not on any paperwork i have. Are you able to help?