Xbox CEO Asha Sharma revealed she's been secretly solving Xbox support tickets for months, stepping into customer service and fixing problems for players anonymously.
She wanted to figure out what players don't like and decided to just talk to them directly.
Me n the boys (“The Troublemakers”) tearing it up at Margaritaville. What a night. Lots of laughter and life advice. They had to peace out early so I took this to remember our crazy night!! #Troublemakers4Life
@NolletsThe Or firing 33% of all staff every year and hiring out of studio talent isn’t productive for the industry overall especially for knowledge being passed down.