@DirectLine That's it? I appreciate the apology but the time taken by the bot is annoying, the delay in then getting to a human even worse, then I had to repeat security questions covered by your bot, then your agent failed to answer my question about me adding a courtesy car to my policy.
@DirectLine ive just had the worst experience of your cust. service the latest auto answer system is appalling 6 minutes wasted, multiple mistakes, "I'm sorry, that's my mistake" repeated mistakes on my d.o.b. etc etc then a further 20 minutes waiting for my call to be picked up.
Here's an idea, employ sufficient humans to do the job then you'll get happy customers, I don't want to go online for everything, customer service matters, not auto bots. #MustDoBetter
▪️ I'm unvaccinated.
▪️ I'm a climate denier.
▪️ I'm a straight male.
▪️ I'm a Christian.
▪️ I'm traditional.
▪️ I'm masculine.
▪️ I'm anti-Communist.
▪️ I'm anti WEF.
▪️ I'm against globalism.
▪️ I'm standing for truth.
And I'm not ashamed to say it💪
So many kind messages about today’s reports. But relax. Lisa and I have not split up and I have not been sacked as host of Who Wants To Be A Millionaire.
How to create a tomato shortage...
1) Tell people there's a tomato shortage.
2) People panic buy tomatoes.
3) There's a tomato shortage.
Don't be part of it folks.
3/3 Do not buy direct from Scamsung, use a retailer from whom you can get a personal service and not an offshore call centre who care nothing about you. #attriciousService#DoNotValueCustomers
@SamsungUK@SamsungHelpUK@SamsungTV Beware if you ever choose to buy a flagship TV directly from Scamsung. I fought for 1 wk to have the 5 yr warranty approved after it was initially rejected wrongly, then the tv was faulty, Return arranged for exchange 1/2
2/3 TV collected and arrived to warehouse on 16/2, Then nothing, silence, I call to be told it will be 14 days at the earliest before my replacement tv is dispatched, despite stock being available and me being allocated a new order number.
What should the punishment look like for those that -
1 Pushed it knowing it was a lie
2 Pushed it for monetary gain
3 Censored and ruined lives
4 Forced people out of their jobs
5 Denied people medical treatment
6 Forced it on kids
7 Mandated it
?