@AmericanAir You have 100's of passengers stranded at Nassau, Bahamas for a second day and no one is talking to us telling us what is going on. We need answers now! #urgent, #distressed
@AmericanAir Flight 1914 arrived Monday, July 15th at 5:30 as it was suppose to. I still will be emailing you a detailed journey of our experience in hopes you can improve customer experiences for future passengers. You have LOTS of opportunity for improvements.
@AmericanAir Well that is 45 mins away and no one has said anything about boarding at all to all these people. Its not possible for us to get off the ground by 2:30! We need someone to give all these passengers an update.