@cawoodfin @ItsPirrip@mercari_app I’m on day nine of a compromised account that was taken over and I’ve had one response from them they escalated my case 7 days ago. This must be bad, they are risking a lawsuit later.
@mercari_app Day 7 of no response to my compromised account inquiry and over $300 of my money you either are keeping from me or gave away to the hacker who took over my account. Please acknowledge us!
@mercari_app It’s been six days since my account was hacked and email changed and I’ve received only one response from you saying my case was being escalated. What is going on??
@mercari_app I’m also on day five of a compromised account. They changed my password and email address and I am sure they have stolen my balance by now and the buyer waiting on me to ship their item will be frustrated. Use Poshmark, Depop, anything else but this app after this experience.
@mercari_app my account may have been compromised. I can’t login and when I try to reset the password it does not send me an email. I submitted a request 8 hours ago. Can you please expedite it? I’m worried about my cc info and earnings balance being stolen.