@prashanthnag1@reliancejio@JioCare@airtelindia@reliancejio
This is very pathetic,
If you keep being bad service, you will surely notice people being shifting to other networks. And you know how Power is word of mouth is, you might loss more consumers upcoming days.
@JioCare It's been 9 days now and the installation is still pending. How much longer do I need to wait? This delay is beyond frustrating and unacceptable. If you cant provide the service at least have the courtesy to cancel my order and process my refund. Stop wasting your customers time!
@JioCare Hello,
Miss Tanvi,
When exactly are they coming..?
If we recharge, there is a exact time when it's gonna expire,
They why not about the installation date.?
Please stop messing around your customers..!
Extremely disappointed with @reliancejio#JioAirFiber ! Did KYC and made the payment, but the team that collected the payment and did the KYC is now not even answering my calls. This is highly unprofessional, unacceptable
Such pathetic behavior from a reputed company is shocking
@JioCare Do you know how many days it's been now, it's 7th day now.
Do you assure it will be installed by tomorrow.
What promise or assurance can you provide on this..?
@JioCare Hi Tanushka,
Is this what you call priority?
Why the heck is my order being pushed to further dates?
Did I ever ask for that?
If you don’t want to provide the service, just stop. Don’t drag your customers through this kind of mental trauma. It's exhausting and unacceptable!
@JioCare Soon...? How soon, Durgesh? It's already been 12 hours, and at this rate, "no time" is starting to feel like a lifetime! Hope your definition of "soon" aligns with the clock this time!
@JioCare Thank you for your response, but it has already been two days, and the installation is still not done. Waiting any further does not make any sense at this point. Kindly cancel my order and initiate a refund immediately.
This experience has been extremely disappointing.
@JioCare I said, I don't want the Jio Airfiber connection anymore due to your pathetic customer support.
Please just cancel the order and initiate for the refund.
I can't waste my time due to your negligence.
@reliancejio@JioCare@anianimates
@reliancejio@JioCare Better I should have choosen @airtelindia Airfiber,
I would say Selecting Jio Airfiber was worst decision.
Kindly initiate a refund on the order placed @reliancejio Airfiber.
I would select Airtel airfiber instead.
So pathetic customer service from Jio,
I never thought
(2/2)
@reliancejio Kindly provide the proper Customer service, later you can start innovating. No proper response from your team after making payment on my new Jio Airfiber connection, Waiting for installation from 2days. I Really regret for choosing @JioCare@reliancejio
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@JioCare Please kindly cancel my order and initiate a full refund immediately. I regret choosing Jio AirFiber and will ensure to consider better alternatives going forward.
Looking forward to confirmation on the cancellation and refund.
@reliancejio@JioCare@airtelindia
(2/2)
@JioCare I appreciate your response, but I’ve already had enough of this ordeal. Even before the installation, I am facing so many issues, which is completely unacceptable. If this is the experience at the very beginning, how can I even trust Jio for reliable service in the future?
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