@KeyBank_Help There should be something within the system that warns you there may be a fee and, if it's not disclosed automatically, it should at least direct you where to look. The online process makes it appear free until you see later that you've been charged. Very dishonest practice!
@KeyBank_Help Even the step by step screenshots you have posted on your website show that this is not disclosed during the online stop payment process. https://t.co/qIyX1oyTKh
@KeyBank_Help It wasn't disclosed. Please tell me where it would have been. I went through the online process and it never once warned me I would be charged ANYTHING.