bmetric

Data-driven Sales and Support.

Cross-channel technologies to understand and model customer journeys between the website and the call center.

[bmetric @bmetrictech]

Most pop-ups don't work. Here’s our framework for personalised engagements that boost sales, and drive your channelling strategy. https://t.co/OZRJplKARx #channelmanagement #personalization #contactcenter #callcenter #omnichannel #customerservice #churn

[bmetric @bmetrictech]

The intelligent approach to managing customer journeys and customer contact.
#CustomerJourney #EmployeeExperience #CRO #NPS #CLV #Insurance #Telecoms #Publishing #Utilities #TravelIndustry

[bmetric @bmetrictech]

"Customer contact goes much further than a simple phone call. The winner of this award has, according to the jury, designed an innovative and forward thinking system that delivers great, tangible, results to its customers. Pure innovation!"#innovation #Optimization #ContactCenter

[bmetric @bmetrictech]

Last night saw the beginning of the end of an exciting year for bmetric; signalling the beginning of many more exciting years to come.
A big thank you to the hosts of the Telecom Inspirience Awards 2018, and all of our fellow attendees, for a delightful evening.

#ContactCentre

[TBMnet @TBMnet]

Winnaar van de Telecom Inspirience Award voor Best Contact Center Project 2018 is: Bmetric met de case Telia Company #telecominspirience #ContactCenter @bmetrictech

[bmetric @bmetrictech]

Thanks to everybody at #telecominspirience for a great night!
Hope to see you all again next time.
—From the team at bmetric
#contactcenter #Telecoms #IntelligentSolutions

[bmetric @bmetrictech]

The reality is that the majority of unsatisfied potential customers do not complain, they churn.

Provide the right experience to the right customer—before they look to your competitors.
https://t.co/pKI6RK9E9a
#CX #UX #CustomerService #CRO #CLV #ecommerce #CallCenter #sales

[bmetric @bmetrictech]

The User Experience is a foundation of great Customer Experiences, in both selling and service.
Increase sales and conversions, consistently, by enhancing experience across the board. https://t.co/N26s6eYq06
#CX #UX #CRO #ContactCenter #CallCenter #eCommerce #AI #omnichannel

[bmetric @bmetrictech]

Defining the Commercial Spectrum: Increasing sales and conversions with positive customer experiences
https://t.co/mnzUt9KmD4
#CX #UX #Conversions #ContactCenter #CallCenter #eCommerce #AI #MachineLearning #omnichannel

[bmetric @bmetrictech]

Maintain your competitive edge when dealing with a complex product and close competitors – with Onsite Channel Managment
#CX #UX #contactcenter #conversionrate #AI #Optimization

https://t.co/YBeRNZTSHd

[bmetric @bmetrictech]

Introducing the first instalment of bmetric Explore.
"Before looking to take on a new channel, wouldn’t it be the more pragmatic approach to optimise the channels which you already own?"
https://t.co/WbrSpf5Iy8
#SentimentAnalysis #NaturalLanguageProcessing #Chatbot #UX #CX

[bmetric @bmetrictech]

Get a copy of our #ebook “Converting #digital #readers into paying #subscribers". Expert advice to boost reader #loyalty in 2018 https://t.co/g80R083hzJ

[bmetric @bmetrictech]

Enhance Sales & Service–Make Your Website & Call-Centre Play Nice https://t.co/j1bfe26ugh

[bmetric @bmetrictech]

Navigating The Newspaper Reader To A #Paid #Susbcriber https://t.co/B6cRSWoG5N #CEX

[bmetric @bmetrictech]

Achieve a 23% increase in sales by only engaging with 2% of your visitors. Sign up for our demo: https://t.co/pTIW6FpNXC

[bmetric @bmetrictech]

Creating quality #leads for #publishers with intelligent engagements https://t.co/7kCBAyQF7N #CEX

[bmetric @bmetrictech]

Read about the benefits of implementing an #intelligent #engagement on your website https://t.co/hYempWDttv #MachineLearning #UX by@JLindau

[bmetric @bmetrictech]

Getting #insurance whenever, wherever with flexible prices is a new method that pleases the younger generation https://t.co/maj3lEyNwI

[bmetric @bmetrictech]

Learn how the new trends are changing the #insurance industry https://t.co/TBjuKDGUza #insurancenews #biometric #telematics #AI