Brian Marshall

#GenQ Faculty and Ashridge Consultant. Clinging to the belief that the only thing I can change is me and that's enough. All views my own.

[Brian Marshall @bmmlin]

@IsabelSmith01 @HealthFdn @LizWigginsBM @UHD_NHS @HultEFCorporate @AshridgeHouse Incredible Cohort! ❤️

[Brian Marshall @bmmlin]

"He who learns must suffer" - seems Aeschylus knew it first

[Brian Marshall @bmmlin]

https://t.co/fHlK8qKWXZ

[Brian Marshall @bmmlin]

@WDWGuestService @WaltDisneyWorld I spent 1 hour 45 mins on hold yesterday for ticketing services. My passes expire Sep 21 so I need an extension or refund please. I cannot afford the telephone charges from the UK to hold again. Can you help?

[Brian Marshall @bmmlin]

@ThemeParkFrog Hi there! I have 6 adult Disney passes bought from you in 2019 for 2020 visit now expires in Sept 2021. I need a refund. Called Disney Florida but after 1 hour and 45 minutes waiting I gave up. Cost from UK too high! Can you help? They keep saying talk to you!

[Brian Marshall @bmmlin]

@WaltDisneyWorld I spent 1 hour 45 mins on hold yesterday for ticketing services. My passes expire Sep 21 so I need an extension or refund please. I cannot afford the telephone charges from the UK to hold again. Can you help?

[Brian Marshall @bmmlin]

@allofusinmind Congrats Darryl - lucky to have you

[Brian Marshall @bmmlin]

@KLM_UK booked on flight to Amsterdam Friday. Will Lamp test alone still be OK? (in place of PCR +Antigen)

[Brian Marshall @bmmlin]

Love this. Spot on!

[Jason Nicol @JasonNicol_GenQ]

When our systems are under pressure; ppl feel under pressure. Worth considering what’s underneath the experience you have at work this week to come when the heat is on? Really useful graphic. #kindness

[Brian Marshall @bmmlin]

@NavigatorsScot Love this. Totally agree

[Brian Marshall @bmmlin]

@DanOfChorlton @BlenheimPalace Would like to Dan - but all tickets are non-refundable

[Brian Marshall @bmmlin]

Very disappointed with @BlenheimPalace - having paid out £28.50 to visit and then upgrade to an annual pass last weekend - we find there is no availability for annual pass holders this weekend. But wait - "good availability" if you buy another ticket! Cynical commercialism.

[Brian Marshall @bmmlin]

@BlenheimPalace Very disappointed with
@BlenheimPalace
- having paid out £28.50 to visit and then upgrade to an annual pass last weekend - we find there is no availability for annual pass holders this weekend. But wait - "good availability" if you buy another ticket! Cynical commercialism.

[Brian Marshall @bmmlin]

We had the privilege of having 60 conversations with health leaders about their experiences during the pandemic: here's what we found. It was the best of times, it was the worst of times : https://t.co/2exJ882OOb

[Brian Marshall @bmmlin]

@British_Airways my flight to Venice tomorrow is showing as re-routed BA2584. Can you tell me me what this means please?

[Brian Marshall @bmmlin]

@JasonNicol2 @sandramacleod14 @HSCAberdeen @Reid1Sandy @sheltie21 Has to make it into Masters dissertation!

[Brian Marshall @bmmlin]

@nicholacrust Maybe we have the wrong email - dm me the right one and I will send it on

[Λ𝚣𝚘𝚖 𝙼𝚘𝚛𝚝𝚞𝚣𝚊 💙 @AzomNHS]

An extraordinary graph, linking mortality with housing overcrowding, which is about socio-economic inequalities... Never surprising, always stark #Inequalities #covid19

[Amrit Sachar 🇵🇸 #StopTheGenocide @apksachar]

My 2 ‘go-to’ bks in #C19 times. Thx #Genq

Binney: Ordinary #heroes get real; get help; get #connected

Fletcher: We need #Emotional intelligence & #relational skills (traditionally feminine & invisible). Fletcher describes how #organisations can help these vital skills thrive