Bjoern Muenstermann

Partner at McKinsey's Business Technology Office (opinions expressed are my own)

[Bjoern Muenstermann @bmuenst]

Snapshots behind why some of the most hated companies are so profitable and why customer service remains so frustrating. https://t.co/xHtthunaru

[Bjoern Muenstermann @bmuenst]

Zero-based budgeting works. Here’s why: my latest in @Forbes https://t.co/jHsYTelocM

[Bjoern Muenstermann @bmuenst]

In this interview with the Digital Insurance Agenda, my colleague Simon Kaesler highlights three key insurtech trends and talks about how insurtechs and established players can work together to create real impact for the industry. https://t.co/jivw13CcBf

[Bjoern Muenstermann @bmuenst]

Turn bancassurance partnerships into growth engines with better use of data and analytics, says McKinsey's Bernhard Kotanko https://t.co/bkIWRRVhjj

[Bjoern Muenstermann @bmuenst]

Consumers have propelled India’s digital leap so far, while business adoption of digital technology has been uneven https://t.co/hN99J4RSzp

[Bjoern Muenstermann @bmuenst]

Can filing an #insurance claim be easy and fast? https://t.co/ONBIPZXv0d

[Bjoern Muenstermann @bmuenst]

Our latest research looks at how Asia's digital boom is driving financial services players to embrace ecosystems - collaborations with diverse orgs that provide digitally accessed, multi-industry solutions based on emerging tech. https://t.co/Vb6DNdE3O1

[Bjoern Muenstermann @bmuenst]

Energising to attend the Design Management Institute’s 2019 conference yesterday. Including a drinks reception next to the coal barge I grew up on in London!

[Bjoern Muenstermann @bmuenst]

A new McKinsey Global Survey finds that #organizations who succeed in #digitaltransformation employ 21 best practices across five categories. Here’s how to adopt them. https://t.co/jCBEnSIJL0

[Bjoern Muenstermann @bmuenst]

#Leaders often have blind spots when it comes to decisions about #culture. Here’s what’s driving the bias, and three steps to get to the truth. #McKonLeadership https://t.co/rQT6iBWc1Z

[Bjoern Muenstermann @bmuenst]

Growing use of #analytics & #AI means that carriers monitor and predict risk to “give advice to customers on how to reduce risk going forward” - @libarikian. More on #digitization in #insurance: via @duncanjefferies https://t.co/X7mat8ONtr

[Bjoern Muenstermann @bmuenst]

Here are five behaviors for R coders in particular, many of which apply across the various other programming languages as well. https://t.co/VXeCyDLzbZ

[Bjoern Muenstermann @bmuenst]

Automation won’t typically create value on its own—it simply amplifies the value that’s already present. This article by Brent Dykes on Forbes shares some McKinsey & Company insight about automation and its potential. https://t.co/ruivO4K1sI

[Bjoern Muenstermann @bmuenst]

New research conducted by the Association of British Insurers shows that women on executive teams in the insurance industry has grown by a fifth – from 22 percent in 2017 to 27 percent at present. https://t.co/fCewbISq5G

[Bjoern Muenstermann @bmuenst]

Digital technology is still not a central part of many business’s strategies. https://t.co/l7T5egQ3I7

[Bjoern Muenstermann @bmuenst]

Updated perspective on where A.I. is playing a role and driving business value. https://t.co/fIKnHN3QzM

[Bjoern Muenstermann @bmuenst]

ZBB is a tool that enables better investment decisions by making spending much more transparent. https://t.co/xkW9YJByVY

[Bjoern Muenstermann @bmuenst]

Agile organizations rely on an innovative mix of stable and dynamic elements to bring planning up to speed with their fast-paced needs. https://t.co/FHoOX3dKmx

[Bjoern Muenstermann @bmuenst]

Men still make up most of the management ranks in financial services companies. On this Global Women's Day, let's think about how the gender gap can be closed!

[Bjoern Muenstermann @bmuenst]

The modular, platform-based IT setup of tech companies is what enables them to accelerate and innovate. Here's how other organizations can mimic it. https://t.co/5fZ1r1DED9