@AskLiberty Really, really terrible service. Two hours in a rep promised me a callback - and nothing. We've been Liberty Mutual customers for years, but will be taking all of our accounts elsewhere.
@AskLiberty Punctured a tire on 91 North in CT yesterday afternoon. Called LM Roadside Assistance immediately and were promised a truck within the hour. No truck. THREE hours later we called a tow ourselves, and got help in 20 mins. We paid LM for tow, and need a refund. How?
@LibertyMutual Lost a tire on 91 North in CT. Called Liberty Mutual immediately and they promised a truck within the hour. Instead, we were left stranded for THREE hours without so much as a call. We've been customers for years but are rethinking our loyalties⦠Pathetic.