@sarloe1306 The Ultimate pads are a little different to Ultra but could be worth a try!
As the Ultra pads are longer, they're bigger when that when folded in the packaging meaning thereβs less wiggle room in our packaging, you can share your thoughts by emailing [email protected]
@nami50553464 We understand change is hard, but we're all about keeping our packaging as sustainable as possible, so we're using less of it!
If you have any questions, please don't hesitate to pop us a message π
@jellytot79 We're absolutely THRILLED that you feel listened to! It's so important to us to support people who experience any kind of flow, whether it's light or heavy, so this is amazing to hear π
@tunavomit1 We'd really like to get to the bottom of this and see how we can help here. Can you please drop us a DM so we can chat? π https://t.co/9X8JXKU25G
@albuquerque9753@JamesEsses@eveappeal We use the term Women+ because not every woman menstruates and not everyone who menstruates is a woman. We want to represent everyone who uses or would like to use our products π
@Penny11103266 We always want you to be happy with our products, so we're gutted we've missed the mark this time, Penny. So we can take a look into this, could you please pop our team a quick message through the link below?
https://t.co/quNgfcOvtF
@mydarlingharibo Hi! We're sad to hear that you don't like our new packaging. If you'd like to share some feedback, you can reach out to our customer service team below π
https://t.co/quNgfcOvtF
@unclejim260 Customer feedback is super important to us so we'll make sure this is passed over to the right team, James.
If you've any other details you want to share please send us over a DM and we'll take a look π₯°.
@partyygetsme We want you to be happy with our products so we're gutted to hear we missed the mark this time. Could you drop us a DM letting us know which pads you used so we can look into it?
@BEESQUEAKS Hi Karina, If you pop the customer service team an email at [email protected] or drop them a message through our online form (https://t.co/quNgfcOvtF), they'll be able to get the ball rolling!π
@kingfisherbaker We really appreciate your feedback! We want to make sure the team has eyes on this, so would you mind popping it over to them using the link below? This way they can check it out π
https://t.co/quNgfcOvtF
@ChelseaBunz893 We understand your frustration and want to clarify things. Our Ultra-Long Towels are more absorbent than our Ultra-Normal Towels because they are longer. This added length means that when folded in the packaging, the towels are a little thicker than our normal pads!