Z mého hlediska toto je to opravdu SCAM, který začíná redefinovat základy toho, čemu můžeme věřit. Pro někoho je to jasné, ale teď to sleduje 30000 lidí, kteří můžou naletět. Dávejte pozor - TOTO JE SCAM: https://t.co/vZU2rpfmmj
1. Another sad story to be told about some crypto company @plutus. Theirs communication and actions towards customers are proving their attitude. DON'T fall into their trap.
@plutus 8. Long story short: @plutus charged me 6.99 EUR, because I had no possibility to cancel or delete my account - only through their support (they have up to one week to answer to your message), but free subscription period was only 3 days.
@plutus 7. Also in the web app there is no possibility to change your subscription to free or delete your debit/credit card from @plutus platform. I am not sure about it, because I am not lawyer, but in EU there should be some possibility to do this.
@plutus 6. @Plutus is counting that you log into account and forget about it and after three days they will charge you subscription - because there is no possibility on web app to cancel, change or delete your subscription.
@plutus 5. Catch is that if you want to claim your points to external wallet you need to log in to your web app. But in web app there is no possibility to cancel your subscription or delete your account. So if you login you will not find and possibility to opt out.
@plutus 4. So I accepted their possibility to take out my points for free from their Plutus platform to my external wallet. In email @plutus said: You already have XXXX PLUS waiting in your account.
Just log in to your free plan and move it to your connected wallet.
@plutus 3. @Plutus already changed their points and crypto rules in past. (PLU changed to PLUS) because they needed new internal currency. Because @PLU was devaluating fast https://t.co/rEfx9ytMYb
@plutus 2. Few days ago @Plutus send email about possibility to redeem their points from your account. As I had some points left I saw great opportunity to take points get out.
@blinkist great app and service, but terrible support.
8 days since I submitted ticket and still no answer.
Food for thought: Everything start to move when I publicly share my problem on x platform?
Is this part of customer service process? Submit ticket and post it on X?
Starting to make public my support case with @plutus@DDhopn . I received email from Plutus with absolutely no idea, what I have done - continue in comments.
@plutus@DDhopn 8. Conclusion - crypto space is really innovative and great place for nextgen Financial system, but unfortunatelly most of projects are unable to sustain their model for longer time.
Step by step closer to BTC maxi, even I don't want to and trying to give projects chance.
@plutus@DDhopn 7. And after 6 days I still don't have my funds on my wallet. So @Plutus@DDhopn really great job with platform. Stopping Dex, stopping withdrawal, taking absolute ridiculous fees for nothing and even not answering support tickets.