New Scandinavian Design
Inspired by the vivid nature that surrounds us with its changing seasons, earth-toned colours, crafted details and durable materials.
@CatherineLEcuye@UtilityDesign Dear Catherine,
We’re so sorry for your experience - it’s not the standard we aim for. Please contact [email protected] for assistance, and we’ll do our best to resolve this.
Thank you for bringing this to our attention.
Best,
Asta / BOLIA PR
@CatherineLEcuye Thank you for sharing your feedback 🖤
This is not the standard we aim for, and we are truly sorry. If there is anything we can do at this point, please contact [email protected]. We will do everything we can to solve this issue.
Once again, we deeply apologise.
@JMJuchet Hallo Juchet, vielen Dank für deinen Beitrag.
Es tut mir sehr leid, dass deine Bestellung verkauft wurde.
Ich freue mich jedoch, dass du mit unserem Kundenservice eine Lösung finden konntest.
Nikki, BOLIA
@jmkavyu Hi Jay, thanks for reaching out.
I am truly sorry for your frustrating experience! Please add your order number, so we can find you in the system. I'll make sure you get the help you need asap!
All the best, Signe / Bolia
@Lordeaux577@bolia Dear you, we're truly sorry that we missed your question! That was not intended. For some reason I can't seem to find it here in our system, but we will gladly help you the best way possible! Feel free to reach out to us with your question once again. My apologies! /Signe, Bolia
@kagansensoy@dietoprak Thanks for the kind words 🙏🤍 You can find job vacancies here – and apply to become a part of our designer collective! https://t.co/wrGlu7wXAo
Best, Signe / Bolia
@enriccanela@llenguacat Hi Enric,
We appreciate the heads up! And actually, we're working on changing all communication from Spanish to Catalan in our Barcelona store as we speak. I'm sorry for the inconvenience. Have a great day 😊
All the best,
Maria / Bolia
@levelboss Hi @levelboss,
Thank you for reaching out!
We're so sorry that you have had a frustrating experience and for the trouble it may have caused you.
If you would please add your order number - then I will make sure you get the help you need asap!
All the best,
Signe / Bolia
@ProvenceDavid Dear David,
Thanks for reaching out!
I'm so sorry to hear about your disappointing experience.
Please add your order number or send us a dm with your order details, so our Customer Care can find you and make sure you get the help you need asap!
All the best,
Signe / Bolia
@davidcorbus Hi,
Sure - did you purchase it online or in a store? If it was in the store, go ahead and exchange it there. Otherwise let me know, and I will look at other options 😊
All the best, Maria / Bolia
@DC_Thedreamer@marseille Hi Damien,
Thank you for the heads up!
We are already on it - currently, we are sending out electricians to all our stores, so we can find the best way for our staff to turn off the light, when there is no use for it.
Have a great day 😊
All the best,
Maria / Bolia
@WilhelmNiz Hi Wilhelm,
Thanks for reaching out!
We're so sorry that you have had a frustrating experience with us. Please send us your contact information in a DM or here, so we can find you in the system. I'll make sure you get the help you need asap!
All the best,
Signe / Bolia
@andreehuk Hi there,
Thank you for your feedback - it’s much appreciated! 🙏 We’re constantly working to improve the website and the user experience.
All the best, Signe / Bolia