@BinanceHelpDesk Thank you for fast answer. I was informed that you are changed sms operator. Please, make official announcement. Because i was very scared when receive sms code from other sender.
@BinanceHelpDesk@cz_binance@binance CZ, BinanceHelpDesc, Binance all of you thank you so much. It was 2 hard weeks, but my problem is resolved. I was write and write you, thanks to Denis from support. All of you thanks so much.
@cz_binance thank you! I was writted 2 weeks asking you help with my acc. And your helpdesc helps me. It was hard 2 weeks, it was so long time, but thank you and your team!
@cz_binance@BinanceBCF Can you check CaseID #71088924? I waiting straight 48 hours with open chat to get any answer. But it is no answer at all. 2 weeks I can’t log in my account and don’t know safety pf my coins. I am continuing wait. I made 20 tweets to you, but no reaction
@cz_binance i am waiting last 48 hours to get any answer on my case #71088924. I opened chat and don’t close him last 48 hours. Make 20 teeets to you, helpdesc. I don’t work, dont spend time with family, i am wait. And will wait further. And will tweet new post with photoproofs
@cz_binance@binance I am shocked how can you and your help desk do new tweets without resolving requests and problems of your clients. I make 20 tweets every hour- 2 hour on last 48 hours, i wait answer from support 48 hours and don’t get any answer. #clientcontinuingwait
@cz_binance@binance 40 straight hours i am waiting any answer from senior support. 2 weeks i am waiting at all. From 17 april. From yesterday i open new chat with Case ID #71088924 and sitting 40 hours waiting answer and resolve change sms authentication. And i will wait further.
@BinanceHelpDesk@cz_binance@binance I don’t know how you asked your team, but i am wait straight 36 hours on open chat. Case ID#71088924. I will wait. And will send photos with proof of don’t answering your team
@cz_binance@binance 36 hours passed on my open last chat. I don’t close it. Will wait. At all i waiting 2 weeks, 15 days, i without access to my account. 15 days I don’t know at safe my coins or not. Changing sms authentication and without acc for 15 days...yoy said to will provide, bur not. I wait
@cz_binance@binance I will send and send tou proofs until het answer and resolve my case. #71088924. I can’t wait anymore. I don’t know are they in safe my coina or not. I am without access to my account for 2 weeks