Dr B J Rodrigues

Public health medicine and healthcare management consultant (retired); thinker.

[Dr B J Rodrigues @bonny_rod]

@zomatocare very disappointed not to find complaints section on the app (if it’s there it should be prominent). I was part delivered a wrong order. Will not be going again to Zomato in a hurry. 😡

[Dr B J Rodrigues @bonny_rod]

@bbcf1 leftovers 😒

[Dr B J Rodrigues @bonny_rod]

@HDFCBank_Cares the scheduled maintenance is from 8 to 8.30 pm on 2nd Aug; then why are the bank services down now? I have no communication to that effect. Not very happy

[Dr B J Rodrigues @bonny_rod]

@AOSmithin please try and keep your word regarding contacting within 24 hours of raiding an issue or concern. Not impressed

[Dr B J Rodrigues @bonny_rod]

@lntenc pathetic response to customer complaints regarding a brand new product. Are you living off your reputation alone? Expected much better from India’s leading company

[Dr B J Rodrigues @bonny_rod]

@DTDCIndia one of the worst, sorry the worst courier service I have experienced. Inaccessible customer service phone lines. Non-responsive local delivery centre. Chatbox with limited and hence not useful options. Get your act together please. Premier agency! Haha

[Dr B J Rodrigues @bonny_rod]

@HDFCBank_Cares is there problem at your bank with transactions, particularly UPI?

[Dr B J Rodrigues @bonny_rod]

@tvsmotorcompany Apparently sleek online booking system for service is not honoured by dealer proclaiming that the online booking has nothing to do with them. Waste of my day. This is not the first instance TVS has refused to honour its commitment. Please get your act together😡

[Dr B J Rodrigues @bonny_rod]

@BBCSport Shocked to hear; such a gentleman. He is one dignified but tough character. Wish him the best of days ahead.

[Dr B J Rodrigues @bonny_rod]

BoBCard messaged me saying their app was updated. At each attempt was left with the above frozen picture. The level of ineptitude of this so called world class banking giant perplexes me. What’s going wrong? Too many in plush offices I guess.

[Dr B J Rodrigues @bonny_rod]

@bob_creditcard knock knock, is anyone here?

[Dr B J Rodrigues @bonny_rod]

@flatheads_in When are you going to deliver the shoes that you promised when you took my money well in advance? A reminder evoked a cursory response of asking me to ‘ADHERE’ (how curt) to their timeline. No sign since. I wouldn’t trust this company even with my waste.

[Dr B J Rodrigues @bonny_rod]

@LGIndia Thank you very much. It’s been resolved.

[Dr B J Rodrigues @bonny_rod]

@LGIndia called customer support yesterday; promised to dispatch a technician within 24 hrs. No sign of him. Called the outsourced contractor’s office. No ownership of task, instead was asked to telephone hunt him. Own lots of LG products. Disappointed to say the least, extremely

[Dr B J Rodrigues @bonny_rod]

@SwiggyCares hey why am I stuck at ‘free deliveries at just ₹19……,,’ ?

[Dr B J Rodrigues @bonny_rod]

@FanCode Fix the issue. Where is the team that is working hard? Even in the old days of Doordarshan the fixing of the so called technical issue hasn’t taken this long. Subscribed to FanCode only to watch this World Cup. What a disappointment!

[Dr B J Rodrigues @bonny_rod]

Nearly 2 wks in trying to open new account. After several visits to branch and much frustration, manager finally opts to open one manually. Still no joy. Where’s the troubleshooting when things go awry? Returned without hope as even the branch premises r uncontactable over phone.

[Dr B J Rodrigues @bonny_rod]

@BombayShavingCo Ordered my stuff on 30 July. Follow up contact with ‘Customer Delight Team’ can yield only a ticket reference no with nothing else but empty promises. Am I delighted? Let me think 😡

[Dr B J Rodrigues @bonny_rod]

@MGMotorIn Waiting nearly a month now for my so called ‘refundable’ deposit which was promised in 2 weeks. Realised that booking is ludicrously easy in sharp contrast to getting deposit back. How long MG?

[Dr B J Rodrigues @bonny_rod]

@hotstar_helps @Ankur68115596 Absolutely NOT