I’ve talked to probably 20+ @united employees through a series of delays and missed connections and 2 of them have been helpful. Cheers to those 2 employees. The other 18 could use a refresher on how to do their jobs.
“Have you ever heard a USA chant abroad?- it sounds just like U-S-A” - me in response to Stacey thinking she needed to learn other languages to move to London.