@devshafeeque Hi Shafeeque, we sincerely apologize for the inconvenience caused. We have raised your concern with the relevant team, and they will get in touch with you shortly.
@_theela8 Hi, we are pleased to inform you that your order part "LOUVER, CTR VENT LH" has been packed and is scheduled to be shipped today or at the latest, tomorrow.
@iamdhanil Hi, we regret any inconvenience you may have experienced. Could you please share your order ID or registered email address with us via DM? We’ll check the details and get back to you with an update as soon as possible.
@bansal12_bansal Hi, we regret to inform you that the part still needs to be arranged. The new estimated time of arrival provided by the seller is 18-06-2026.
Our team is continuously working with the seller to expedite the arrangement of your order.
@amitmgcopk Hi, we regret any inconvenience you may have experienced. Could you please share your order ID or registered email address with us via DM? We’ll check the details and get back to you with an update as soon as possible.
@VickysinghDev14 Hi, as checked, your order part #8313005000 is expected to arrive on 16-06-2026. The seller is working hard to get your order arranged within the estimated time.
@gudakesh26 Hi, we regret any inconvenience you may have experienced. Could you please share your order ID or registered email address with us via DM? We’ll check the details and get back to you with an update as soon as possible.
@dronapravin This is not the experience we want for our customers. We have taken your feedback seriously and will be raising this matter with the courier partner. We will continue working to improve the delivery experience and prevent such issues in the future. (2/2)
@dronapravin Hi, we are genuinely sorry for the experience you had and completely understand your disappointment. Having to follow up multiple times and making the effort to visit the courier location only to return without a resolution is understandably frustrating. (1/2)
@MahaveerKilak Hi, we have noted your feedback. Delivery charges depend on factors such as delivery location, seller location, and the package's volumetric weight. We continuously work to optimize shipping costs and improve the customer experience.
@dronapravin Hi, we understand your concern. The matter has already been escalated to the concerned team, and we are actively coordinating to have the shipment delivered at the earliest. We appreciate your patience and will keep you updated on the progress.
@shankarjadhav Additionally, we recommend checking with your neighbours or the security staff of your residential complex, as the package may have been accepted on your behalf at the time of delivery. (2/2)
@shankarjadhav Hi, we understand your concern. However, as the shipment was marked as delivered on 18-05-2026 and the non-receipt issue was reported after 16 days, it falls outside the stipulated reporting period. Unfortunately, we are unable to investigate the matter further. (1/2)
@TungeshBK Hi, we regret to inform you that the part still needs to be arranged. The new estimated time of arrival provided by the seller is 13-06-2026.
Our team is continuously working with the seller to expedite the arrangement of your order.
@dronapravin Hi, as checked, your order with AWB #1208235924231 was delivered on 02-06-2026.
We are currently coordinating with the seller and logistics team to arrange the delivery of the remaining item in your order and are making every effort to have it delivered at the earliest.
@dronapravin Hi, we apologise for the inconvenience caused by the delay in your order. We've escalated your case to our courier partner and are working diligently to ensure your order is delivered as soon as possible.