boohoo help team

[boohoo help team @boohoo_cshelp__]

Hello @makeupbyyjade.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[Jade🌻 @makeupbyyjade]

@boohoo your customer service is awful. I have messaged on both messenger and text and been waiting days for a reply now!!

[boohoo help team @boohoo_cshelp__]

Hello @elaine00054995.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[boohoo help team @boohoo_cshelp__]

Hello @06KLS.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[Kate @06KLS]

@boohoo I’m going to assume that you’re aware that you are breaching the consumer rights act 2015 - I’ve looked.

The gift card saga continues and I won’t be backing down 🤷‍♀️

@MartinSLewis

[boohoo help team @boohoo_cshelp__]

Hello @charlotte276137.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[charlotte @charlotte276137]

@boohoo You are, biggest scam company going

[boohoo help team @boohoo_cshelp__]

Hello @afrxh_01.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[boohoo help team @boohoo_cshelp__]

Hello @Baddy31128577.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[Caroline @Baddy31128577]

@boohoo where is my refund for order UK1125095931 I returned this 3 weeks ago and I have been chasing for my refund and all I get is bots giving me a generic response

[boohoo help team @boohoo_cshelp__]

Hello @barberdolll.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[𝕭𝖆𝖗𝖇𝖊𝖗𝖉𝖔𝖑𝖑 @barberdolll]

Don’t know why I bother paying for next day delivery from @boohoo cause it NEVER comes next day especially when they use the shittest couriers!

[boohoo help team @boohoo_cshelp__]

Hello @miakisskiss.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[boohoo help team @boohoo_cshelp__]

Hello @luke52179100.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[luke @luke52179100]

@boohooMAN why are you refunding money to gift cards and @boohoo doing the same it’s literally robbing people

[boohoo help team @boohoo_cshelp__]

Hello @Bruccio29.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[Harry Bruccio @Bruccio29]

@boohooMAN please can you help me. Nobody is responding to my emails or texts.

[boohoo help team @boohoo_cshelp__]

Hello @teagan88969710.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[teagan @teagan88969710]

@boohoo customer service is awful!! my return back to you has gone missing yet there is no way to contact you!! I try messages but can only speak to a useless AI bot and not a member of staff. Sort it out pls

[boohoo help team @boohoo_cshelp__]

Hello @bexster32.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[rebecca @bexster32]

@boohoo how difficult is it for someone to reply to me regarding a refund!

[boohoo help team @boohoo_cshelp__]

Hello @LolaM202.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[Lola @LolaM202]

@boohoo absolutely appalling retailer, avoid! #badservice

[boohoo help team @boohoo_cshelp__]

Hello @wereallblades.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[Jane @wereallblades]

@boohoo I have sent two items back to you choosing to have my refund to the original payment method and twice you have given me a giftcard I want my refund immediately I don't need a giftcard as I will never shop with you again you are just robbing people's money!

[boohoo help team @boohoo_cshelp__]

Hello @Mrs_MardyHardy.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[Jody Hardy @Mrs_MardyHardy]

@boohoo what are you doing? Defaulting my refund to ‘gift card’ & not telling me. Advising me that i CHOSE this method of refund. No i didn’t? You know i didn’t. You are literally gaslighting me!!!! How are you getting away with this, it’s disgusting. You are stealing from me!!!

[boohoo help team @boohoo_cshelp__]

Hello @ashedmundson.Can you please follow back and DM us your phone number,We would like to respond. Thanks,Ibrahim.

[Ashley Edmundson @ashedmundson]

@boohoo absolute joke of a company not offering me a refund to the original payment method and only refunding to a gift card