@boohoo I’m going to assume that you’re aware that you are breaching the consumer rights act 2015 - I’ve looked.
The gift card saga continues and I won’t be backing down 🤷♀️
@MartinSLewis
@boohoo where is my refund for order UK1125095931 I returned this 3 weeks ago and I have been chasing for my refund and all I get is bots giving me a generic response
@boohoo customer service is awful!! my return back to you has gone missing yet there is no way to contact you!! I try messages but can only speak to a useless AI bot and not a member of staff. Sort it out pls
@boohoo I have sent two items back to you choosing to have my refund to the original payment method and twice you have given me a giftcard I want my refund immediately I don't need a giftcard as I will never shop with you again you are just robbing people's money!
@boohoo what are you doing? Defaulting my refund to ‘gift card’ & not telling me. Advising me that i CHOSE this method of refund. No i didn’t? You know i didn’t. You are literally gaslighting me!!!! How are you getting away with this, it’s disgusting. You are stealing from me!!!