It's not about being delayed on purpose. It's about communication and actually fixing a situation as quickly as possible. If you don't understand how that works... well..I despair for your job.
There were so many trains you could have used @AvantiWestCoast when one broke down. Except you have totally fucked us over. We have stuck here for hours and no change.
Have you evacuated your people @AvantiWestCoast because I have not seen anyone new getting on. How much longer are we going to be stuck here while you faff about.
How long are you going to be here waiting for this train to move @AvantiWestCoast because this is insane. It's been so many hours and no sign that we are going to move.
@BM6_WHUFC@AvantiWestCoast Yeah. I have a tweet about that. The operations something manager appeared. Fucking ridiculous. Like he is the only person who can do this.
I am going to keep posting till @AvantiWestCoast sort out their train evacuation issues and get us going to London. This is absolutely insane. What are you all doing. It's been hours. Shocking.
We are not a 'rescue train' because we have rescued no-one and we are still stuck @AvantiWestCoast There are no signs of movement or change or anything. We still haven't moved. We need information. Pull yourselves together.
And lovely so many trains keep going past. We are trapped while they faff about sorting this. And nothing had changed. We are still stuck @AvantiWestCoast
After an hour and a half of sitting here the movement operations manager has arrived. The only person who can put the ramp across to evacuate the other train @AvantiWestCoast