@VerizonSupport Could you (maybe?) share the root cause? Maybe? Engineers working on "unspecified issue" does not sound promising... @JoannaStern we may be very demanding :-) dial tone service?
Verizon engineering teams are continuing to address today's service interruptions. Our teams remain fully deployed and are focused on the issue. We understand the impact this has on your day and remain committed to resolving this as quickly as possible.